Marie Cheeks
North Richland Hills,TX
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Security Guard
Allied Universal Security Services
07.2023 - 01.2024
- Rover duties included foot or vehicle patrols, responsible for detecting any suspicious behavior and preventing vandalism, thefts, or other criminal behavior
- Gatehouse station included checking in or out 200 trucks daily and visitors, check identification, logging trucks and visitor vehicles, controlling access to all persons to the property
- Front Desk Duties included acknowledging and greeting guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous demeanor, monitor CCTV camera systems, announced visitors, distributed packages.
- Enhanced security measures by conducting thorough patrols and identifying potential risks.
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Collaborated with law enforcement agencies to apprehend suspects and prevent criminal activities on premises.
- Improved overall security presence by consistently enforcing company policies and procedures.
- Conducted detailed incident reports for management review, resulting in increased awareness of security concerns.
- Reduced instances of theft by implementing effective access control measures and closely monitoring visitor activity.
- Performed routine equipment inspections, ensuring proper functionality and swift identification of issues requiring maintenance or replacement.
- Served as primary point of contact for any security-related inquiries or concerns from staff members or guests.
Inventory Control Associate
Saddle Creek Logistics/ Marquee Staffing/ Solera / Roanoke
01.2023 - 05.2023
- Accurately and completely stage materials for production work orders; pulled and staged materials, transport materials between departments, transact issued and returned materials in WMS
- Transported and stored quarantined and released materials throughout the warehouse or other designated locations
- Properly handled and store hazardous materials and follow Federal and State regulations regarding the transportation of Hazardous Materials
- Assisted with the weekly cycle count program by verifying counts and reconciling discrepancies under the guidance of the Warehouse Supervisor
- Accurately perform transactions using WMS
- Operated material handling equipment in a safe manner
- Adhered to all safety instructions and guidelines
- Assisted with special projects as requested and performed additional duties as required.
- Reduced stock discrepancies by diligently monitoring and adjusting inventory records for accuracy.
- Optimized inventory levels by conducting regular audits and implementing efficient tracking systems.
Warehouse Supervisor
Walt's Tv
10.2021 - 02.2022
- Entered purchase orders and invoices using WMS, thus ensuring warehouse inventory matched
- Oversaw contract shipping operations and ensured compliance with service quality standards and contractual obligations
- Managed four Inventory Control employees' daily production, schedule, payroll, and training
- Wrote purchase orders, tracked performance and completeness of orders, reviewed invoices for accuracy
- Made decisions as to implementation of emergency or contingency procedures; kept manager and other members of management aware of potential issues or problems
- Oversaw receiving, warehousing, distribution, and maintenance operations
- Supervised and coached 10 direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports
- Managed stock control and reconciled with Point-of-Sale system, using Workplace Operating System software
- Monitored and met all order accuracy requirements/expectations
- Planned work schedule, assigned tasks appropriately and appraised results
- Generated warehouse productivity reports regarding labor standards, and accounts for all labor hours, adhering to budget requirements and works toward obtaining objectives and divisional goals.
Production Supervisor
Premier Logitech / ProLogistix Staffing
04.2020 - 08.2021
- Reported daily production totals on multiple projects and multiple production areas for 50 -75 employees
- Monitored inventory levels and available materials to support production and report storages to the Management Team
- Assisted in reviewing customer orders and deadlines to support the production plan and report issues to the applicable Management team
- Established weekly production targets that aligned with available products for AT&T and T-Mobile supply chains
- Communicated clearly and effectively, both orally and in writing at all levels within and outside the organization
- Tracked product from point of receipt in the production area and through production to ensure the product is completed in a timely fashion
- Planned daily headcount to ensure daily and weekly production goals are met
- Managed weekly payroll program for 50-75 temporary employees.
Production Supervisor
Assurant
06.2019 - 10.2020
- Ensured efficient and timely processing of cellular phones, tablets, and Samsung watches to meet 24-hour Service Level Agreement requirement by enforcing the use of company work instructions and monitoring production using the following software WMS, Asset Science, Tableau, and Oracle
- Controlled 60 employee's schedules and plans to meet objectives, monitors operations throughout the shift, makes changes and reassigns resources, as necessary
- Identified and promptly resolves production and communications issues which may impact operational success, working collaboratively with other leaders
- Maintained physical inventory for three locations, conducted daily and weekly inventory cycle counts
- Experienced in cultivating a Continuous Improvement environment
- Strong team problem solving skills
- Supervised employees including hiring, training, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems
- Coached and motivated team members to improve individual performance and documented this as appropriate, including regular performance appraisals and other feedback for the benefit of the team member's success
- Managed Workday and Workweek to effectively manage payroll and expenses for 45 Full-time employees and 15 Contract employees
- Responsible for daily attendance records, contact sheets, overtime equalization, and daily shift reports
- Conducted employee meetings to provide information and a forum for the associates to express concerns
- Adhered to OSHA guidelines and ensured a high level of safety awareness through
- Safety talks, and product recalls reviews during daily huddled meetings.
Operations Supervisor
Genco / Express Staffing
08.2016 - 05.2019
- Ensured frequent communication with team by conducting daily huddles
- Maintains reports and completes assigned projects in a timely manner
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
- Maintained, organized, safe and clean warehouse to keep productivity high and maximize customer satisfaction
- Maintained project quality with hands-on management style by conducting spot QA audits which decreased defects by 15%
- Maximized efficiency by coaching and mentoring 80 personnel on 5S principles, industry practices, company procedures and [Software] system
- Managed day-to-day operations of Insurance lines overseeing 2 production lines of 40 personnel each
- Responsible prompt, efficient, and accurate processing of insurance phones, customer orders selection and deliveries through the Over 14 Return Line in support of meeting AT&T's goal of 100% customer satisfaction
- Conducted annual performance reviews for 80 employees on second shift
- Implemented Quality improvement program including spot audits, root-cause analysis, and implementation of remedial actions
- Reviewed Logistics Reports on a day-to day basis to determine what shipments were arriving or delayed.
Asset Management Supervisor
Ingram Micro Mobility
10.2013 - 08.2016
- Ensured frequent communication with team by conducting daily huddles
- Maintains reports and completes assigned projects in a timely manner
- Led a team of 40 associates assigned to the Asset Management Department and 40 associates in the Kitting Department in Fort Worth, Texas facility
- Supervised Quality Agent staff in activities related to contract, Kitting, Asset Management, and Shipping compliance at U.S and International facilities
- Maintained a clean, professional, and safe working environment by meeting or exceeding company safety goals
- Managed the Kitting team's productivity performance by kitting product requested by T-Mobile, to ensure J.I.T requirements for retail orders were met
- Managed Asset and Kitting team's quality performance by increasing quality audits to 100% by adding additional auditors to the QC process
- Coordinated the exchange of information and problem resolution between contractors and other Internal departments
- Prepared mid-year and annual performance evaluations; prepared and discussed plans for associate development
- Achieved performance goals through KPI monitoring, promote LEAN principles, and process improvement
- Conducted investigations on product defects, which included failure analysis, or compliance issues to make recommend modifications, or corrective action.
Education
Executive Graduate Certificate in Business Admin Acquisition Emphasis -
Strayer University
Washington, DC12.2012
Bachelor Science in Business Management -
University of Phoenix
Phoenix, AZ06.2009
Skills
- Security Camera Monitoring
- Background Investigations
- Security Procedures Knowledge
- CCTV Monitoring
- Patrolling
Military Service
United States Navy, Retired, 1984-2004
Timeline
Security Guard
Allied Universal Security Services
07.2023 - 01.2024
Inventory Control Associate
Saddle Creek Logistics/ Marquee Staffing/ Solera / Roanoke
01.2023 - 05.2023
Warehouse Supervisor
Walt's Tv
10.2021 - 02.2022
Production Supervisor
Premier Logitech / ProLogistix Staffing
04.2020 - 08.2021
Production Supervisor
Assurant
06.2019 - 10.2020
Operations Supervisor
Genco / Express Staffing
08.2016 - 05.2019
Asset Management Supervisor
Ingram Micro Mobility
10.2013 - 08.2016
Executive Graduate Certificate in Business Admin Acquisition Emphasis -
Strayer University
Bachelor Science in Business Management -
University of Phoenix