Organized and efficient Data Entry Clerk with 5 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
•Addressing customer questions, by helping clients in French and English, leading to answering questions and concerns for as many as 105 clients per day
•Resolving shipping costs concerns, by contacting small business owners to offer them discounts, which inflated company's total number of sales by 32%
•Reaching out to potential clients via phone & email to inform them of discounts that we are offering
•Fully profiling new leads by referring them to account executives, which increased business gain
• Assisting new team members get acquainted with used platforms
•Closed major deals by leveraging industry expertise, collaborating with internal teams, and negotiating favorable terms for both parties.