Marie Coleman
Albuquerque,NM
Summary
Accomplished Restaurant Owner of Church Street Cafe, adept in operations management and staff leadership, significantly enhancing customer engagement and compliance with health codes. Expert in financial planning and vendor relations, I successfully fostered community relationships and boosted revenue. Skilled in both strategic planning and team motivation, my approach resulted in a notable increase in efficiency and service quality.
Overview
32
32
years of professional experience
Work History
Restaurant Owner
Church Street Cafe
01.1993 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Education
Bachelor Of Arts - Business
05.1992
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Small business operations
- Staff Management
- Inventory Management
- Vendor Relations
- Food presentation
- Staff Leadership
- Cost Control
- Financial Planning
- Employee Scheduling
- Food pairing
- Delivery Scheduling
- Business marketing
- Online Ordering Management
- Staff hiring
- Waste Reduction
- Health Code Compliance
- POS System Operation
- Building Maintenance
- Schedule Coordination
- Operations Management
- Allergy awareness
- Schedule Management
- Performance Improvement
- Labor Cost Controls
- Sales expertise
- Sales proficiency
- Marketing strategy implementation
- Local Sourcing
- Complaint Investigation
- Portion Control
- Portioning
- Revenue Generation
- Nutrition knowledge
- Wine Knowledge
- Promotional planning
- Multilingual Communication
- Delivery Coordination
- Customer Service
- Safe Food Handling
- Team Leadership
- Menu Pricing and Writing
- Quality Control
- Problem-Solving
- Recipes and menu planning
- Food plating and presentation
- Money Handling
- Calm and Pleasant Demeanor
- Kitchen staff coordination
- Employee Supervision
- Anticipating Problems
- ServSafe Food Manager
- Relationship Building
- Reliable and Responsible
- Managing Deliveries
- Coaching and Mentoring
- Kitchen equipment operation and maintenance
- Event Coordination
- Recruitment and hiring
- Managing Reservations and Large Parties
- Back of House Management
- Expense Tracking
- Supply Ordering and Management
- Critical Thinking
- Customer Retention
- Quality Assurance
- Investigating Complaints
- Sanitation
- Calendar and Scheduling Software
- Delegating Assignments and Tasks
- Purchasing
- Employee Performance Evaluations
- Budget Administration
- Conflict Resolution
- Cost controls
- Fire Safety Regulations
- Strategic Planning
- Front of House Management
- Scheduling Staff
- Labor and Overhead Cost Estimation
- Profitability Optimization
- Sales and Marketing
- Monitoring Food Preparation
- Facilities Planning
- Training and Onboarding
- Work Planning and Prioritization
- Sales Promotion
- ServeSafe Manager
- Payroll Administration
- Recruitment
- Cost Estimation
- Scheduling
- Collaboration and Teamwork
- Service Delivery Management
- POS Terminal Operation
- Liquor Law Compliance
Timeline
Restaurant Owner - Church Street Cafe
01.1993 - Current
University of New Mexico - Bachelor Of Arts, Business
Similar Profiles
Nicholas NguyenNicholas Nguyen
Server at Pho Street CafeServer at Pho Street Cafe
Veda DaunhauerVeda Daunhauer
Server at 3rd Street CafeServer at 3rd Street Cafe
Laura Johana MonsalveLaura Johana Monsalve
Restaurant Busser at Elizabeth Street CafeRestaurant Busser at Elizabeth Street Cafe