Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Cote

Merrimack

Summary

Dynamic professional with extensive experience in customer service and nursing, notably at St Joseph Family Medical Center. Proven ability to enhance patient satisfaction through compassionate care and effective problem-solving. Skilled in team collaboration and organizational management, consistently delivering exceptional results in fast-paced environments. Committed to fostering positive relationships and ensuring quality outcomes.

Overview

2026
2026
years of professional experience

Work History

Team Member

Tractor Supply Company
08.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked freight and recovery
  • Responsible for maintaining the clothing and footwear departments


Restaurant Manager

Village Eatery
06.2019 - 07.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Event Coordinator

Our Lady If Mercy Church
01.2016 - 06.2020
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.


Registered Nurse

State of NH DHHS
2008 - 2012
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Processed Medicaid applications for the State of NH

Registered Nurse

St Joseph Family Medical Center
2000 - 2008
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.

Registered Nurse - Oncology Unit

St Joseph Hospital
1995 - 2000
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Recorded details regarding therapies to keep patient charts updated.

Education

Associate of Science - Nursing

Rivier College
Nashua, NH
06-1995

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Collaboration and teamwork
  • Flexible schedule
  • Team building
  • Team collaboration
  • Reliability
  • Teamwork
  • Problem-solving abilities
  • Decision-making
  • Organizational skills
  • Multitasking Abilities
  • Dependability and reliability

Timeline

Team Member

Tractor Supply Company
08.2022 - Current

Restaurant Manager

Village Eatery
06.2019 - 07.2022

Event Coordinator

Our Lady If Mercy Church
01.2016 - 06.2020

Registered Nurse

State of NH DHHS
2008 - 2012

Registered Nurse

St Joseph Family Medical Center
2000 - 2008

Registered Nurse - Oncology Unit

St Joseph Hospital
1995 - 2000

Associate of Science - Nursing

Rivier College