Marie David-Jackson

• Ensure efficient food service by preparing and serving nutritious meals to students and staff in compliance with school nutrition standards and health regulations
• Assist in meal planning and preparation, including portioning and packaging
• Provide excellent customer service by interacting positively with students, faculty, and staff, promoting a welcoming cafeteria environment

• Assisted with the execution of spring and fall shows, handling tasks such as ticketing, event set-up, and concessions.
• Collaborated with the auxiliary team to promote shows and support fundraising initiatives, helping to increase community engagement and audience attendance.

• Prepare all guest orders for dining, take-out and drive through

• Assisted with organizing and preparing donation packages, helping streamline distribution processes for greater efficiency.

https://foad.phm.education.gouv.fr/fr

• Provided remote technical support for learning management systems (LMS), virtual classrooms, and collaborative tools
• Coordinated and delivered training programs for digital instructors, managing schedules, enrollments, and speaker coordination
• Managed the training catalog and website content, ensuring regular updates, alignment with educational needs, and optimized user experience
• Served as liaison between the Ministry and 30 regional education authorities, organizing meetings and workshops to support educational projects
• Led key projects, including the Virtual Classroom implementation and Learning Platform migration, managing functional testing, user training, and ensuring a seamless transition for all users

https://iut.univ-tlse3.fr/

• Digital Learning Services Coordination: Managed digital learning initiatives across the university, providing support and strategy for faculty and staff using educational technologies
• Moodle Platform: Delivered technical support and led enhancements (integrations with Student Information Systems, HR, and external tools like Streaming Video, E-Portfolio)
• Improved mobile responsiveness and user experience
• Collaborative Platform (Contact Office): Promoted integration of a unified platform across 3 universities. Created usage maps and delivered training on project management and collaboration tools
• Survey Platforms (Sphinx/Lime Survey): Managed annual evaluations of curriculum effectiveness for the Bachelor's program
• AV & Multimedia Optimization: Standardized amphitheater multimedia equipment, supporting student engagement with tools like interactive quizzes and flipped learning
• IT Service Catalog: Developed an IT Service Catalog website, streamlining access to service documentation, SLAs, and maintenance alerts (using Nagios)
• Leadership in Digital Learning: Led the Digital Learning Technology division, overseeing project management, team coordination, and resource planning for digital learning initiatives
• Innovation Projects: Consulted faculty on technology needs, selecting tools for learning innovation and providing support for their implementation
• Training & Support: Managed training sessions for faculty and staff on platforms, tools, and services, including enrollment, scheduling, and training logistics
• Liaison for Higher Education: Organized and led events, facilitating collaboration and technology adoption across multiple universities
• Https://iut.univ-tlse3.fr/

https://www.mipih.fr/

• Developed e-learning modules using Adobe Captivate for remote training of healthcare employees in hospitals, enhancing engagement with interactive content
• Https://www.mipih.fr/

https://www.crpconsulting.net/

• Helpdesk & Technical Support: Provided network and workstation support troubleshooting hardware/software issues for users
• Classroom Technology Support: Managed the installation, updates, and troubleshooting of network hardware/software in classroom environments
• Worked closely with trainers and students to ensure seamless technology use for educational purposes
• Server Administration: Administered Windows Active Directory for user and computer management, file management, and VPN setup (Linux)

https://www.toulouse.cci.fr/

• Assisted in the pre-migration testing of Windows 2000 to Windows 2001 server migration, ensuring compatibility and system readiness
• Conducted thorough system configuration checks to validate pre-migration environment and ensure minimal disruption during migration