Marie Dole
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective Assistant Manager with over 14 years of experience leading stylist teams and optimizing scheduling to drive service excellence at Great Clips.. Expertise in conflict resolution, team leadership, and customer engagement fosters a positive work environment while maintaining high-quality service delivery. Committed to enhancing customer satisfaction and operational efficiency through effective inventory management and strict compliance with health regulations. Proven track record of achieving goals through collaborative efforts and adaptability to changing demands, ensuring continuous process improvement and team successEffective communication, and delivering high-quality outcomes..
Work History
Assistant Manager
15 Years 8 Months- Oversaw daily operations and scheduling for team of stylists, ensuring high standards of service quality and improved customer satisfaction.
- Achieved high-quality service delivery through effective training of new stylists.
Elevated team performance by establishing clear standards.
Fostered a collaborative environment that enhances service outcomes. - Achieved optimal inventory management for overseas operations through diligent oversight. Maintained high compliance with health regulations, contributing to a clean salon environment. Streamlined staff scheduling to enhance service delivery.
- Mentored new staff, fostering skill development and enhancing team performance.
- Led daily operations to ensure efficient salon workflow and optimal customer satisfaction.
Manager
8 Years 3 Months- Supervised daily kitchen operations and maintained compliance with health and safety regulations.
- Controlled food costs and managed inventory.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Coordinated logistics for events, ensuring seamless execution and client satisfaction.
- Developed event timelines and checklists to enhance operational workflow and accountability.
- Oversaw setup and breakdown of banquet spaces, maintaining high standards of cleanliness and organization.
- Directed and managed banquet functions for up to 300 person event.
- Coordinated catering logistics for diverse wedding events, ensuring timely delivery and setup.
- Assisted in setup and breakdown of event spaces, ensuring cleanliness and organization.
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders on mixology techniques and customer service standards.