Summary
Overview
Work History
Education
Skills
Timeline
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MARIE DOMINO

Summary

Results-driven finance professional with extensive experience at Pitney Bowes, adept in EDI transactions and reconciliation procedures. Proven track record of reducing aging accounts by 35% and enhancing billing processes. Strong analytical skills combined with effective communication enable successful collaboration across teams to achieve financial objectives.

Overview

11
11
years of professional experience

Work History

OPS Finance Analyst

Pitney Bowes
10.2023 - Current
  • Tracks and resolves credit and billing issues 179 Accounts
  • Daily and monthly invoices sent via email and EDI
  • Maintains reporting databases and perform updates as necessary to ensure accuracy in workflows and reporting
  • Accurately analyze and collect data for various types of business reports
  • Creates business reports that provide insight into key data points upon request
  • Communicates the results of data analysis in written and verbal form to internal clients
  • Prepares and distribute monthly SOX reporting
  • Assists in scheduling monthly reports to team with client CEM
  • Runs weekly Aging via SAP, Account Analytics in High Radius per request
  • Ensure all receivables (ACH/LB/Manual Deposits) are posted to the correct account daily to perform bank reconciliation and resolve any outages
  • Maintains accurate reconciliations for general ledger and balance sheet accounts with variances researched, documented, and resolved
  • Receiving payment and posting amounts to customer accounts
  • Preparing statements for credit department if customer fails to respond
  • Initiating repossession proceedings or service disconnection
  • Keeping records of collection and account status
  • Monitoring customer accounts for non-payments and irregularities
  • Following up on, collecting, and allocating payments
  • Investigating historical data for each debt or bill

Senior Financial Analyst

McLaren
04.2022 - 10.2023
  • Evaluated new customer's credit data/financial statements to assess credit worthiness and risk and make a credit decision. Credit limit approval up to $250K
  • Managed a collection portfolio of $6-10 Million
  • Supervised delinquent account collection and established alternative payment plans
  • Negotiated contract terms, perform accurate risk assessment
  • Legal/ Collection Agency approval for 3rd party account escalation
  • Negotiated payoffs deadlines or payment plans for their portfolio up to 4 - 6 Months including proper risk mitigation
  • Documented collection activities and recommend charge-offs
  • Developed reports to ensure compliance with corporate policies and procedures
  • Assisted credit analysts in solving problems
  • Approved customer refunds up to $5K

Senior Billing Financial Analyst

ABM
06.2017 - 03.2023
  • Maintains an account control workbook (ACW) for each portfolio
  • Prepares and generates accurate invoices for multiple service types across a variety of bill cycles for assigned portfolios of On-Site National Accounts customers
  • Reviewed Test Cases for EDI transactions and executed them in the Quality Center testing environment
  • Reconciled balance sheet accounts monthly
  • Lead all aspects and activities related to standardizing, simplifying, and automating all order-to-cash ('OTC') processes: billing, credit, collections, and cash applications
  • Supported the monthly financial close process by processing the necessary journal entries
  • Reviewed data, resolved discrepancies, and enter all start/change and cancellation data into the system for the assigned portfolio of accounts
  • Analyzes and processes all invoice adjustments requests (NAAF form), including review and verification of information for accuracy, reasonableness and compliance to National/Client Solution SOX policy
  • Served as the first point of contact, support and subject matter expert for National Account Managers (NAM), Regional Controllers and Branch Managers
  • Answered inquiries, reviewing, identifying process or training issues and recommending solutions
  • Worked closely with Field Billing, Cash Applications, Sales, NAMs and Operations to ensure completeness of billing data and accuracy of invoices and collection assistance
  • Immediately following billing, place copies of all monthly billing records on the organization SharePoint site
  • Reviewed and resolved unapplied cash upon notification of receipts, A/R tracking
  • Provided aging reports to National Account Managers, collecting on aged accounts
  • Maintained the accuracy of account level billing procedures by making prompt changes to the documentation
  • Ensured all accounting procedures, records, and reports conform to generally accepted accounting principles (GAAP) are executed in compliance within policies

Government Billing / Collections Analyst

Intuitive Surgical
01.2020 - 12.2022
  • Established process improvements to help streamline efficiencies and increase productivity or reduce repetitive actions
  • Reviewed 180 accounts on credit hold to determine if account(s) need to remain on credit hold or if a credit increase, per account(s) history, is warranted
  • Reviewed Wells Fargo ACH, Lockbox and/or Bank Statement for research purpose and to monitor customer P2P/PTP
  • Reduced Aging by analyzing high risk accounts i.e., over 60 buckets by 35% in 6 months, exceed collection goal each month by 13M on average
  • Daily government billing and collection by purchase order
  • Managed Intuitive U.S. Cash Application process (posting, offsetting, research) to include training Contingent Employees
  • Tracked and resolve credit and billing issues
  • Submitted daily and monthly invoices via email and EDI
  • Maintained pertinent reporting databases and perform updates as necessary to ensure accuracy in workflows and reporting
  • Responsible for billing and collection of assigned accounts
  • Communicate & follow up effectively with sales department regarding billing and collection of customer accounts on a timely basis
  • Collection calls and/or correspondence to customers
  • Update account information to ensure customer billing address, contact, and other required information is current
  • Assist customers in bringing delinquent accounts current
  • Provide exceptional service to callers exceeding quality assurance standards
  • Project a positive image over the phone while utilizing negotiation skills to balance the needs of the customer and the business
  • Prepare monthly billings and reconcile to department reports to ensure accurate billing
  • Assist the Billing Manager in ensuring that all contracts are invoiced in a timely fashion
  • Support cash processing, including research for unidentified payments
  • Regularly examine data reports to locate and resolve inaccuracies throughout
  • Accurately analyze and collect data for various types of business reports
  • Created business reports that provide insight into key data points upon request
  • Communicates the results of data analysis in written and verbal form to internal clients
  • Acts as a reporting SME to vet new reporting processes, potential automation projects, conduct testing and provide feedback
  • Prepared and distribute monthly SOX reporting
  • Assisted in scheduling monthly reports to team

Senior Billing Credit / Collections Analyst

Andritz Inc
01.2020 - 09.2022
  • Manages distribution of invoices through various channels (mail, email, SAP Ariba & other various invoice portals)
  • Daily collections, daily credit evaluations, daily order releases
  • Assisted customers with tax disputes, freight, purchase order discrepancies and various customer requests
  • Generated monthly/quarterly intercompany replies to various legal entities for allocation of shared costs
  • Generates proforma invoices in support of customer prepayments and/or international shipments
  • Lead all aspects and activities related to standardizing, simplifying, and automating all order-to-cash ('OTC') processes: billing, credit, collections, and cash applications
  • Represent Billing function in process improvement strategies and cross-functional meetings
  • Prepare daily invoices, Reconciliation Billing / AP
  • Daily invoicing preparation and processing of billing adjustments
  • Manage invoice library and customer billing files
  • Monitored and corrected all EDI transactions and experience with EDI and SAP integration
  • Daily invoice payment processing and account coding
  • Track, process, and document accuracy threshold and rebills for accounts
  • Researched and resolved transaction and/or billing exceptions & errors daily, including reviewing & analyzing data, diagnosing any problem/error and performing all system and/or market corrections within applicable billing
  • Assisted with Notary to prepare Notarized invoices
  • Interact with customers for general billing, accounts receivable, payment and collection inquiries and responding to their business needs and/or problems

Senior Cash Analyst

Jaipur International Rugs
06.2014 - 06.2017
  • Performed reconciliation of deposits to cash postings
  • Researched unidentified payments for proper daily postings
  • Responsible for checks and wires received, matches remittances to deposited monies
  • Calculated all contractual allowances to be posted in conjunction with the posting
  • Created and uploaded AR/ AP Vendor invoices
  • Inventory Control which encompasses inventory, freight, parts payables and returned merchandise
  • Daily application of all payments: checks, remote, lockbox
  • Team Development - training and cross-training, reviewing and redistributing workloads, department meeting
  • Monthly reconciliations, freight accrual, JEs, receipt loads
  • Accurate posting of accounts received payments for lockbox, ACH and wire
  • Processed daily billing transactions and related activities
  • Supported in AR collections as needed (AP, GL Invoicing, Inventory Management)
  • Prepared and completed intercompany billing transactions
  • Reconciles the incoming shipments to the outgoing shipments
  • Prepares and provides financial information and support to outside auditors, governmental agencies, tax consultants and other organizations as needed
  • Lead all aspects and activities related to standardizing, simplifying, and automating all order-to-cash ('OTC') processes: billing, credit, collections, and cash applications
  • Worked closely with the billing, sales, contract administration, and finance teams in the review and interpretation of contract terms to ensure proper billing to clients
  • Lead efforts around policies and procedures to enhance audits identify revenue leakage and fraud detection
  • Reported on key receivables metrics (aging's, allowances, DSO reduction)

Education

Finance / Business Administration -

Northeastern University
Boston, MA
01.1995

Paralegal Studies -

Newbury College
Brookline, MA
01.1992

Skills

  • Yardi Voyager
  • EDI Transactions
  • Microsoft Dynamics NAV AX
  • Oracle Hyperion
  • GAAP
  • Blackline
  • Tungsten
  • Coupa
  • SAP Ariba
  • JD Edwards Enterprise
  • QuickBooks Enterprise
  • High Radius
  • SAP Coupa
  • Workday
  • PowerBI
  • Service Channel
  • Mercado
  • Invoice management
  • Reconciliation procedures

Timeline

OPS Finance Analyst

Pitney Bowes
10.2023 - Current

Senior Financial Analyst

McLaren
04.2022 - 10.2023

Government Billing / Collections Analyst

Intuitive Surgical
01.2020 - 12.2022

Senior Billing Credit / Collections Analyst

Andritz Inc
01.2020 - 09.2022

Senior Billing Financial Analyst

ABM
06.2017 - 03.2023

Senior Cash Analyst

Jaipur International Rugs
06.2014 - 06.2017

Finance / Business Administration -

Northeastern University

Paralegal Studies -

Newbury College

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MARIE DOMINO