Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Marie Drosche

Austin,TX

Summary

Dynamic and results-driven professional with extensive experience in managing coworking spaces, lease-ups, operations, and team leadership. Proven ability to oversee multiple locations, streamline processes, and enhance member experiences. Skilled in property management, financial oversight, and implementing company-wide initiatives. Adept at fostering relationships, improving operational efficiency, and a collaborative work environment. Seeking to leverage my expertise in an Office or Project Manager role where I can contribute to operational success and team growth.

Overview

3
3
years of professional experience

Work History

Senior Community Lead

Common Desk
06.2023 - Current
  • Contributed to successful hiring processes by vetting and interviewing applicants for markets outside of Austin, Texas.
  • Support 2 additional locations by facilitating information distribution, project implementation, and development.
  • Assisted in launching a new location and training of team members.
  • Successfully rolled out a new coffee menu standard across Common Desk, enhancing member experience and service quality.
  • Handle lease-ups, selling office space, and financial oversight, leading a dedicated team to achieve organizational goals.
  • Increased occupancy rate 6% with improved marketing and member relations strategies.

Community Lead

Common Desk
05.2022 - 06.2023
  • Managed full ownership and operations of a high-traffic downtown coworking location.
  • Trained new staff on operations and best practices, ensuring smooth and effective management of the coworking space.
  • Led a Community Team of 2, driving member engagement, retention, and office operations. In 2023, my team was able to achieve the highest Net Promoter Score in portfolio history of 86%.
  • Organized monthly reporting, billing, and revenue sheet updates, contributing to the achievement of EOY goals by increasing overall revenue and occupancy.
  • Handled landlord relationships and external partnerships, ensuring trust and smooth collaborations.

Community Associate

Common Desk
02.2022 - 05.2022
  • Focused on member-centric service, ensuring a positive work environment through space management and excellent customer service to over 400 active members.
  • Organized and hosted weekly community events, fostering a sense of belonging among my member base.
  • Handled day-to-day operations including giving tours, stocking amenities, distributing materials, and processing mail.
  • Maintained open communication with members to proactively handle questions and complaints.
  • Administered check in and onboarding materials for guest and new members, guaranteeing a seamless onboarding process for

Education

Bachelor of Science - Public Relations And Organizational Communication

Texas State University
San Marcos, TX
12.2020

Skills

  • Hospitality
  • Leadership
  • Administrative Management
  • Budget and Financial Reporting
  • Relationship Building
  • Problem Solving

Languages

English
Native or Bilingual

Software

Salesforce

Workday

Google Suite

Timeline

Senior Community Lead

Common Desk
06.2023 - Current

Community Lead

Common Desk
05.2022 - 06.2023

Community Associate

Common Desk
02.2022 - 05.2022

Bachelor of Science - Public Relations And Organizational Communication

Texas State University

Similar Profiles

CREATE PROFILE
Marie Drosche