Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Traffic/Accounts Receivable Manager
Patrick Community Media, Inc
07.2022 - Current
Ensured timely payments from clients through effective communication and proactive followups.
Posted customer payments by recording cash, checks, and credit card transactions.
Verified discrepancies and resolved clients' billing issues
Developed and maintained strong client relationships, fostering trust and open communication.
Prepared bills receivable, invoices, and bank deposits.
Provided exceptional customer service by addressing client inquiries promptly and professionally.
Fostered strong relationships with clients to ensure timely payments by providing exceptional service and communication.
Inventory Revenue Manager
iHeartMedia
07.2005 - Current
Established and checked coding procedures, monitored reports and updated internal files.
Complied with established internal controls and policies.
Implemented inventory control measures, maximizing room revenue during periods of high demand.
Managed and organized documents for data entry tasks.
Enhanced operational efficiency through streamlining data entry processes and eliminating redundancies.
Utilized techniques for increasing data entry speed.
Sales Assistant/Receptionist
Media General
05.2004 - 05.2005
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Compiled information from files and research to satisfy information requests.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Routed incoming mail and messages to relevant personnel without delay.
Organized, maintained and updated information in computer databases.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
RN, Preoperative and Post Anesthesia Care Unit at Surgcenter of Martin CountyRN, Preoperative and Post Anesthesia Care Unit at Surgcenter of Martin County