MARIE EDEN
Waukegan,IL
Summary
- To secure a challenging sales position in an environment that will allow me to contribute my customer service, sales, product knowledge, leadership and marketing skills. SUMMARY OF QUALIFICATIONS
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.
Independent and self-motivated with excellent, research, writing, communication, and sales skills.
Able to grow positive relationships with colleagues, end users, and partners.
Overview
13
13
years of professional experience
Work History
Lead Management II
Zebra Technologies
09.2018 - Current
- Responsible for generating sales leads that result in highly qualified leads
- Knowledgeable in Zebra’s products and solutions to provide customer recommendations
- Persuade end user when necessary to purchase products from an authorized Zebra partner
- Upsell products to provide high sales volume leads to partners and sales teams
- Manage a large volume of incoming communications (email, phone, web, trade show)
- Handle general inquiries from customers (order status, list pricing, part numbers, product knowledge)
- Participate in new product trainings
- Collect and maintain quality data for an effective communication to sales/partners and ensuring data integrity by maintaining lead database information
- Exceeded quarterly MQL goals
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Inside Sales Manager
Luxor Workspaces
11.2011 - 09.2018
- Responsible for leading, prospecting, and building relationships within the Central territory to increase revenue, profit growth, and customer satisfaction
- Coordinate with purchasing team to develop private label programs for distributors
- Promote new and existing Luxor Products to customers to include in their catalog, e-commerce website or marketing brochures.
- Create marketing promotions, notify customers of discontinued products, sale/clearance items, or new products
- Assist customers with freight quotes, product pricing on drop shipments, quotes on direct container orders, volume pricing, private label/OEM pricing and requirements, sales order status
- Responsible for the management of the sales pipeline, KPI’s and monthly objectives within the team
- Attend Trade Shows and outside sales meetings
- Enter customer orders and conduct courtesy follow ups
- Have complete product knowledge of Luxor and competitor items and provide customers with recommendations based on their needs
- Maintain 250-300 customer accounts in the territory by growing sales and relationships
- Evaluate and monitor sales history, reports, and trends
- Train and mentor, the inside sales team
Education
General Office Certified -
College of Lake County
Grayslake01-2008
H.S Diploma -
Continental Academy
Coral Gables01-2007
Skills
- Computer skills: Well versed in
- Microsoft Office (Word, Excel, PowerPoint, Outlook) SAP, Sage, Oracal/Siebel, Salesforce, Partner Gateway, SharePoint, web & social skills, E-commerce B2B, typing speed 50 wpm
- Well versed with extensive knowledge in Zebra supplies and printers
- Lead generation
- Customer relationship management
- Product knowledge
- Upselling techniques
- Effective communication
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
Lead Management II
Zebra Technologies
09.2018 - Current
Inside Sales Manager
Luxor Workspaces
11.2011 - 09.2018
General Office Certified -
College of Lake County
H.S Diploma -
Continental Academy
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