Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie-Elise Baptiste

Pembroke Pines,FL

Summary

Friendly and reliable team player offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Front End Assistant /Food Service Worker

Costco Wholesale Corp
11.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Demonstrated versatility by quickly adapting to various roles within food service environment as needed.
  • Promoted positive work environment through effective communication with colleagues and supervisors.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards..

Lifeguard and Water Safety Instructor

Cooper City Pool And Tennis Center
05.2022 - 10.2023
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • Reduced number of rule violations with clear signage and consistent enforcement of policies.
  • Maintained clean and safe facility, performing necessary cleaning tasks on daily basis.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Trained new lifeguards on safety procedures and protocol.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.

Crew Team Member

Chipolte Mexican Grill
03.2021 - 01.2022
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Maintained clean and organized workspace, ensuring positive environment for both staff and customers.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
  • Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Expedited food preparation processes by efficiently assembling orders according to established guidelines.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
  • Promoted a positive workplace culture through proactive collaboration with colleagues on various projects or initiatives within restaurant setting.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.

Education

Associate of Arts - Forensic Science

Broward College
Fort Lauderdale, FL
05.2024

High School Diploma -

Somerset Academy Charter High School
Pembroke Pines, FL
06.2023

Skills

  • Performance Optimization
  • Responsive Web Design
  • Client Communication
  • SEO best practices
  • Customer Service
  • Customer Assistance
  • POS Systems
  • Time management skills

Timeline

Front End Assistant /Food Service Worker

Costco Wholesale Corp
11.2023 - Current

Lifeguard and Water Safety Instructor

Cooper City Pool And Tennis Center
05.2022 - 10.2023

Crew Team Member

Chipolte Mexican Grill
03.2021 - 01.2022

Associate of Arts - Forensic Science

Broward College

High School Diploma -

Somerset Academy Charter High School

Similar Profiles

CREATE PROFILE
Marie-Elise Baptiste