Marie Etienne
Orlando,FL
Summary
Driven Busser with 1/2 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I speak two languages, Haitian creole it's my first languages.
Overview
3
3
years of professional experience
Work History
Busser/prep
IHOP
Orlando
06.2021 - 09.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Trained new staff in bussing and cleaning procedures.
Ice Creams Server
Ghirardelli Soda Fountain & Chocolate Shop
Disney Spring
10.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
Associate Of Science -
Valencia College
Orlando, FLDiploma -
Maynard Evans High School
Orlando, FL05.2022
Skills
- Natural Resources
- Guest Satisfaction
- Food Preparation and Safety
- Stocking and Replenishing
- Safe Work Practices
- Order Placement
Timeline
Ice Creams Server
Ghirardelli Soda Fountain & Chocolate Shop
10.2022 - Current
Busser/prep
IHOP
06.2021 - 09.2022
Associate Of Science -
Valencia College
Diploma -
Maynard Evans High School