Marie Etienne
Apopka,Florida
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier
Rosen Hotels & Resorts
Orlando, FL
03.2022 - Current
- Scanned items and checked pricing on cash register for accuracy.
- Processed returns and exchanges according to company policies.
- Processed customer payments quickly and returned exact change and receipts.
- Organized merchandise in the store for easy access by customers.
- Answered phone calls promptly with a professional demeanor.
- Assisted customers in locating items within the store.
- Resolved customer complaints or referred them to management for resolution.
- Improve customer satisfaction by 10%
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
La Sève
Haïti06-2016
Skills
- POS terminal operation
- Cash drawer management
- Efficient checkout procedures
- Multitasking and organization
- Product demonstrations
- Brand representation
- Customer engagement
- Conflict resolution
- Upselling strategies
Languages
French
Native/ Bilingual
Creole
Native/ Bilingual
Chinese (Mandarin)
Elementary
Korean
Elementary
American sign language
Elementary
References
References available upon request.
Timeline
Retail Sales Associate Cashier
Rosen Hotels & Resorts
03.2022 - Current
High School Diploma -
La Sève
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