Marie Everson

• Manage Safety Mailbox routing, training compliance, and vendor personnel trackers.
• Organize DSP Box folder hierarchy for inspection readiness.
• Provide transition support during departmental realignment and onboarding.
• Liaise with vendors for contracts and ticket management.
• Coordinate cross-functional DSP Operations projects and compliance workshops.

• • Served as primary coordinator for Executive Safety Management Team meetings, ensuring seamless communication and alignment among leadership and cross-functional partners.
  • Designed and implemented the framework for quarterly Risk Management Executive Safety meetings, strengthening oversight and strategic decision-making.
  • Created standardized administrative documentation to streamline onboarding, process consistency, and knowledge management across the department.
  • Planned and facilitated team training sessions and engagement activities to promote collaboration, development, and organizational cohesion.

• Senior team member supporting multiple department executives.
• Principal coordinator in developing the American Rescue Plan process sequence and ensuring the division met its federal deadline requirements.
• Worked closely with Assistant Division Director to improve and refine the department’s Standard Operating Procedures.
• Managed multi-million-dollar state-funded grant projects ensuring compliance for reporting, financials, and contract management.

• Exclusively managed the executive team’s calendars and coordinated their domestic and international travel.
• Effectively revised and implemented various office operations, contributing to a 10% decrease in workload.
• Streamlined the expense reporting process, thereby allowing the financial team to complete their monthly close-outs two days earlier than required.
• Exceeded the annual company target goal in the first year by developing and monitoring key metrics for each group.

• Traveled internationally, managing a $35M global budget and increasing budget accuracy by 90%.
• Managed an international team of five employees, analyzing their forecasts and restructuring the budget as necessary.
• Chaired executive meetings to evaluate the budget and make recommendations for adjustments.
• Accountable for arranging travel and managing the calendars of the executive team.
• Proficient in proactively identifying executive needs and to optimize their time.

• Moderated webinars and onboarded new clients, influencing customer renewals by 80%.
• Championed user feedback in application improvements, resulting in an 80% increase in customer satisfaction ratings.
• Pioneered the overhaul of the Customer Support program, enabling complete transparency for the management team.
• Expanded into current customer accounts, achieving an overall success rate of 45%.