Marie Fidanza
Lake Forest,CA
Summary
Certified Human Rights Consultant and Anthropology graduate with experience in advocacy-oriented outreach, community support, and research analysis. Skilled in cross-cultural communication, case coordination, documentation, and conflict resolution. Possess strong organizational skills with a passion for social justice and human rights protection. Seeking an entry-level human rights, advocacy, or program support role.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Independent Public Outreach
Human Rights Social Media Initiative
2025 - Current
- Created and managed educational content to increase public awareness about human rights issues which resulted in 300+ views
- Conducted research to ensure accuracy of messaging and relevance to contemporary issues
- Engaged with audiences, addressed questions, and facilitated inclusive online community dialogue
Forensic Anthropology Research Project
UCR
01.2023 - 04.2023
- Performed qualitative research and data analysis using anthropological methods
- Synthesized findings into formal written reports and oral presentations
- Applied analytical frameworks to interpret data within forensic and humanitarian contexts
Leadership Project
African Perspectives, Cultural Anthropology, UCR
12.2023 - 12.2023
- Led a research team of 5 people in a community-focused project on cultural systems and societal influence
- Coordinated planning (by obtaining necessary research material and equally dividing among group), documentation (by putting together a PowerPoint), and presentation of findings to peers
- Yielded the highest possible result of an A+ grade
Client Support Specialist
Antonucci's Italian and Seafood Restaurant
12.2024 - Current
- Provided high-volume client support consistently meeting individual needs with professionalism
- Developed systems to efficiently coordinate services for groups of up to 20 clients
- Fostered positive engagement with diverse populations, resolving issues and upholding safety
Client Support Specialist
Morena's Mexican Cuisine
03.2024 - 07.2025
- Delivered attentive client support and service in fast-paced environments
- Utilized conflict resolution and de-escalation skills to maintain positive interactions
- Supported team operations through organization and consistent communication
Lead Client Coordinator and Trainer
El Torito
04.2021 - 11.2023
- Trained 3 new team members in effective customer engagement and operational procedures
- Coordinated workflow to maintain accuracy and documentation in services
Education
Bachelor of Arts - Anthropology
University of California Riverside
Riverside, CA06-2024
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA06-2020
Skills
- Human Rights & Social Justice Advocacy
- Client Support & Case Coordination
- Community Outreach & Engagement
- Cross-Cultural Communication
- Conflict Resolution & De-escalation
- Data Collection & Reporting
- Program Support and Documentation
- Research & Qualitative Analysis
- Teamwork & Collaboration
- Multilingual Communication
Technical Skills
- Computer: Microsoft Office (Word, Excel, Powerpoint), Google Suites (docs, slides, ...), Zoom
- Research: Data collection and analysis, reporting findings, academic documentation
- Social Media: Instagram, TikTok, Snapchat, Pintrest
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Certification
- Certified Human Rights Consultant
USIDHR (US Institute of Diplomacy and Human Rights), March 2026
Timeline
Client Support Specialist
Antonucci's Italian and Seafood Restaurant
12.2024 - Current
Client Support Specialist
Morena's Mexican Cuisine
03.2024 - 07.2025
Leadership Project
African Perspectives, Cultural Anthropology, UCR
12.2023 - 12.2023
Forensic Anthropology Research Project
UCR
01.2023 - 04.2023
Lead Client Coordinator and Trainer
El Torito
04.2021 - 11.2023
Independent Public Outreach
Human Rights Social Media Initiative
2025 - Current
Bachelor of Arts - Anthropology
University of California Riverside
Associate of Arts - Liberal Studies
Saddleback College