Marie F Jabouin Descayette
Albany,NY
Summary
Experienced healthcare administrative professional with over 10 years of experience in patient scheduling, front-desk operations, and team supervision. Currently a Scheduling and Patient Services Lead in the Department of Psychiatry at Albany Medical Center, skilled in coordinating daily schedules, verifying insurance, and supporting high-volume clinical environments. Bilingual in French and Haitian Creole, highly organized, and known for strong multitasking, leadership, and customer service skills.
Overview
11
11
years of professional experience
Work History
Scheduling and Patient Services Lead, Department of Psychiatry
Albany Medical Center
Albany, USA
10.2023 - Current
- Verify daily schedules are exempt of any discrepancies.
- Supervise all scheduling associates to help with any questions, difficulties.
- Assign tasks to do and make sure they are done correctly.
- Assist front staff when it's busy.
- Control patient attendance.
- Responsible for all incoming faxes.
- Handle insurances call for verification of benefits.
Patient Scheduling Associate, Department of Psychiatry
Albany Medical Center
Albany, USA
07.2022 - 09.2023
- Schedule patients appointments.
- Check patients in and out.
- Answer phone calls.
- Verify insurance.
- Call new patients for pre screening.
- Processing medical records request.
Head Cashier
Home Depot
04.2022 - 03.2023
- Open (or close) all registers to start (or end) the day.
- Supervising all cashiers during their shifts.
- Managing the front end to make sure everything is in their places.
- Make sure each cashier is at their designated register.
- Monitor breaks, lunches and shifts changes to prevent empty registers.
- Serve as an extra cashier during rush hour.
- Providing great customer services.
Administrative Assistant
Air France
, Haiti
10.2014 - 11.2020
- Coordinate financial tasks from the Caribbean financial team.
- Process invoices and payroll.
- Maintain digital records of financial documents.
- Bookkeeping for the station.
- Monitor customer accounts, to fulfill their needs.
- Send customers claims to HQ in France.
- Responsible for annual tax preparation.
Education
Bachelor's Degree - Finance
Quisqueya University
HaitiHigh School Diploma -
Institution Du Bon Pasteur
Skills
- Fluent in French
- Fluent in Haitian creole
- Well organized
- Ability to work with deadlines
- Multitasking
- Resourceful team player
- Fast learner
- Ability to follow orders
- Ability to work independently
- Ability to work in groups
- Patient interaction and coordination
References
- Elidel Louis, Air France, Station Manager, ellouis@airfrance.fr, (774) 360-0484
- Fabiola Antoine, Home Depot, Sales Supervisor
Timeline
Scheduling and Patient Services Lead, Department of Psychiatry
Albany Medical Center
10.2023 - Current
Patient Scheduling Associate, Department of Psychiatry
Albany Medical Center
07.2022 - 09.2023
Head Cashier
Home Depot
04.2022 - 03.2023
Administrative Assistant
Air France
10.2014 - 11.2020
Bachelor's Degree - Finance
Quisqueya University
High School Diploma -
Institution Du Bon Pasteur