Marie F. Nelson
Brooklyn
Summary
Results-driven professional with 15+ years of experience in social welfare, community organizing, supervision, training, residential programming, and medical case management across macro and micro systems. Proven expertise in advocacy, crisis intervention, and conflict resolution. Strong community relationship building, impactful outreach initiatives, and fostering collaboration across diverse populations are key strengths. Highly skilled in public speaking, strategic planning, and driving measurable outcomes. Recognized as a dependable team player with a passion for empowering communities and delivering lasting change.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Relations Specialist-Community Ambassador
NYPD
07.2021 - Current
- Civilian member of NYPD serving as a liaison between the department, executives, constituents and community organizations..
- Serve as a common point of contact and coordinator for precinct-level police and community bodies.
- Attend and participate in necessary meetings such as Build-the Block, Community Boards and Precinct Community Councils.
- Assist victims with navigating and accessing various support organizations that are available.
- Organized fundraising events that generated significant funds for community projects while raising awareness about company mission and values.
- Increased public awareness of company programs by creating informative content for social media platforms and newsletters.
- Established long-lasting connections with community leaders and influencers, aiding in the growth of organizational networks.
Social Work Coordinator & Supervisor
JCCA (Jewish Child Care Association)
12.2020 - 07.2021
- Supervise, train and develop BA level Case Managers.
- Manage team consisting of supervisees, psychologist, psychology intern, psychiatrist, students and nurse.
- Evaluated employee performance through regular assessments, setting clear expectations for improvement areas while recognizing outstanding achievements.
- Responsible for the implementation of casework assignments and casework activity, as well as meeting compliance and time frame requirements on all supervised cases.
- Strengthened organizational culture by promoting teamwork, encouraging professional growth, and cultivating an inclusive environment for all employees.
- Participate in the development and growth of program philosophy, practice and policies.
Recruiter & Trainer
JCCA (Jewish Child Care Association)
09.2019 - 11.2020
- Conduct outreach in targeted communities for the purpose of recruiting foster homes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Work with identified foster parents, staff, and adolescents placed in care to co-lead foster parent recruitment engagements.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Operated and maintained applicant tracking and candidate management systems.
- Lead GPSII-MAPP, MiniMapp, Deciding Together trainings on consistent and scheduled basis.
- Conduct other foster parent trainings and psychoeducational groups as needed and assigned, lead foster parent support groups, focus groups.
Sr. Socio-therapist
JCCA
05.2014 - 08.2019
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Ensure the basic needs of medically fragile babies, children and youth with disabilities are met.
- Tracked progress according to goals for interventions.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
Case Coordinator
JCCA
12.2012 - 04.2014
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Assisted in educational and vocational planning for the youth and making necessary referrals.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
Sociotherapist
JCCA
04.2009 - 12.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Monitor Antecedent-Behavior-Consequences (ABC) Step charts and /or other behavior modification tracking plan.
- Worked in conjunction with the foster parent, clinician and youth to create treatment plans for youth with mental health diagnosis.
- Completed NYCHA and NY NY III applications for housing for older youth aging out of foster care.
- Developed and maintained courteous and effective working relationships.
Case Associate
JCCA
10.2007 - 04.2009
- Work in partnership with a social worker to ensure a safe and permanent outcome for every case.
- Make referrals for children and parents to community services.
- Communicate in writing, over the phone and in person with lawyers concerning clients on caseload.
- Monitor the child and family’s adjustment to foster care.
Education
Master of Social Work -
Hunter College
01.2020
Bachelor of Science - Psychology, Minor in Human Services
Geneva College
01.2005
Skills
- Fluent in Haitian Creole
- Problem Solving
- De-escalation and Therapeutic Interventions
- Case Planning
- Client Relations
- Crisis management
- Partnership development
- Customer service
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
Certification
- Model Approach to Parenting Trainer - ACS Workforce Institute
- Deciding Together Trainer - ACS Workforce Institute
- Mandated Reporter - ACS Workforce Institute
- Motivational Interviewing: A Strengths-Based Practice - ACS Workforce Institute
- Safety and Risk: Investigation, Synthesis, and Assessment - ACS Workforce Institute
- Family Team Conference Facilitation - ACS Workforce Institute
Quote
It is not enough to be compassionate. You must act.
Languages
Haitian Kreyol
Native or Bilingual
Timeline
Community Relations Specialist-Community Ambassador
NYPD
07.2021 - Current
Social Work Coordinator & Supervisor
JCCA (Jewish Child Care Association)
12.2020 - 07.2021
Recruiter & Trainer
JCCA (Jewish Child Care Association)
09.2019 - 11.2020
Sr. Socio-therapist
JCCA
05.2014 - 08.2019
Case Coordinator
JCCA
12.2012 - 04.2014
Sociotherapist
JCCA
04.2009 - 12.2012
Case Associate
JCCA
10.2007 - 04.2009
Bachelor of Science - Psychology, Minor in Human Services
Geneva College
Master of Social Work -
Hunter College
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