Iana Wyatt
Dallas,TX
Summary
Enthusiastic and results-driven Brand Ambassador with 10+ years of experience increasing brand awareness and exceeding sales goals through effective communication and customer engagement. Proven ability to build rapport, deliver persuasive presentations, and coordinate successful marketing events. Possesses exceptional interpersonal skills, the ability to remain calm under pressure, and strong problem-solving abilities, honed through experience as an Emergency Medical Technician. Seeking to leverage these skills in a Brand Ambassador role in the Dallas area.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Brand Ambassador / Promotional Model
Bella's Promotions & Victory Marketing Agency
01 2014 - Current
- Cultivated strong relationships with clients and customers through personable engagement and effective communication, fostering positive brand connections.
- Drove brand awareness and product sales through engaging promotions and persuasive communication; consistently exceeded client expectations and received positive feedback.
- Collaborated with event coordinators to ensure the seamless execution of marketing campaigns and promotional events.
- Provided exceptional customer service during promotional events, addressing inquiries promptly and professionally, and improved customer retention by creating memorable experiences.
Medical Receptionist
Dr. Fawaz Ashouri
01 2020 - 02 2021
- Provided exceptional patient service by professionally handling phone inquiries and pleasantly greeting individuals with empathy, demonstrating strong interpersonal and communication skills.
- Efficiently managed patient scheduling and check-in/out, showcasing organizational abilities and attention to detail.
Medical Office Assistant
Dr. John D Bolla
01 2011 - 05 2016
- Coordinated patient scheduling and ensured efficient front desk management, demonstrating the ability to manage interactions and represent an organization positively.
- Provided prompt, polite, and professional in-person and telephone customer service.
Emergency Medical Technician
NASCAR Daytona International Speedway
08 2022 - Current
- Effectively communicated with individuals in high-pressure situations to assess their needs and provide comfort, showcasing strong interpersonal and communication abilities.
- Maintained composure and efficiency in demanding environments, demonstrating the ability to remain focused and manage interactions effectively.
- Collaborated with a team to prioritize and manage multiple patients simultaneously, highlighting multitasking in adaptability.
Emergency Medical Technician
AmeriPro EMS
02 2022 - 01 2025
- Provided safe and efficient patient transportation while communicating clearly to ensure comfort and build rapport.
- Demonstrated empathy and active listening skills when interacting with patients, ensuring their needs were understood and addressed.
Education
EMT - Emergency Medical Services
Daytona State College
12.2020
High School Diploma - Honors
Matanzas High School
Palm Coast, FL05.2012
Skills
Communication & Interpersonal
- Persuasive Communication
- Relationship Building
- Active Listening
- Customer Engagement
Marketing & Brand Promotion
- Brand Messaging
- Product Demonstration
- Event Coordination
- Market Awareness
Sales & Customer Service
- Sales Generation
- Customer Service
- Client Relationship Management
Administrative & Technical
- Scheduling
- EHR System
- Good Telephone Etiquette
Certification
- Advanced Care (ALS) & Basic Life Support (BLS) CPR License - Expiration 05/01/2025
- Certified NREMT National Registry
- Licensed State of FL EMT
Languages
Italian
Intermediate (B1)
Timeline
Brand Ambassador / Promotional Model
Bella's Promotions & Victory Marketing Agency
01 2014 - Current
Medical Receptionist
Dr. Fawaz Ashouri
01 2020 - 02 2021
Medical Office Assistant
Dr. John D Bolla
01 2011 - 05 2016
Emergency Medical Technician
NASCAR Daytona International Speedway
08 2022 - Current
Emergency Medical Technician
AmeriPro EMS
02 2022 - 01 2025
EMT - Emergency Medical Services
Daytona State College
High School Diploma - Honors
Matanzas High School
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