Marie Gagnon

Psychiatric/Mental Health Counseling for all ages.

• Supported grieving clients by providing compassionate and empathetic counseling sessions.
• Assisted clients in achieving greater emotional intimacy through empathetic counseling and active listening.
• Enhanced client relationships by providing personalized and empathetic counseling services.
• Developed strong rapport with clients by providing empathetic counseling sessions, building trust and understanding.
• Supported clients'' emotional well-being with empathetic counseling approaches, fostering trust and rapport.

• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Achieved company growth by implementing strategic marketing plans and business development initiatives.
• Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
• Implemented cost-saving measures through reevaluation of supply chain management practices.
• Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Collaborated closely with psychiatrists to develop comprehensive treatment plans addressing both medical and psychosocial needs of patients.
• Contributed to a positive work environment by mentoring new nurses and sharing best practices in behavioral health nursing.
• Decreased medication errors by diligently reviewing orders, monitoring side effects, and educating patients on their medications.
• Developed strong working relationships with community partners to facilitate appropriate discharge planning and aftercare support for patients.
• Ensured compliance with regulatory standards by staying current on industry best practices, policies, and procedures.
• Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
• Utilized de-escalation techniques effectively to manage crisis situations while maintaining a safe environment for all involved parties.
• Promoted family involvement in treatment planning by providing education on mental health conditions and available resources.
• Advocated for patients'' rights and autonomy by actively participating in treatment team meetings, presenting patients'' perspectives and ensuring their voices were heard.
• Enhanced patient safety by consistently conducting thorough risk assessments and initiating appropriate interventions as needed.
• Assisted in calming patients using recognized best practice techniques with help from assistants and guards.
• Improved patient outcomes by implementing evidence-based practices in behavioral health nursing care.
• Reduced behavioral incidents by developing and implementing individualized patient treatment plans.
• Educated family members and caregivers on patient care instructions.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

• Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
• Designed and implemented standards of care for nursing and patient care.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Provided direct nursing care to patients when personnel was short-staffed.
• Collaborated with interdisciplinary teams to ensure seamless coordination of patient care across all departments.
• Managed budgets, ensuring cost-effective use of resources without compromising patient care quality or employee satisfaction.
• Championed patient safety initiatives, resulting in reduced medical errors and improved clinical outcomes.
• Participated in community outreach events to promote healthcare awareness and foster strong relationships with local organizations.
• Served on committees focused on improving healthcare delivery at both the organizational level as well as within the broader industry context.