Marie Garrow
Springfield,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Self Employed
Self
Springfield, MA
10.2020 - Current
- Tracked orders from placement to delivery to ensure timely delivery.
- Created detailed product descriptions for listings on online marketplace.
- Listened to customer interests and needs and matched with suitable related products.
- Photographed and wrote product descriptions and sales copy for items.
- Updated website content with new products, images, videos and text information.
- Calculated total purchase amounts, taxes and shipping costs for new products.
- Monitored consumer traffic to build customer engagement strategies.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Generated reports detailing financial performance of products over time periods.
Human Resources Assistant
Bertera Auto Group
West Springfield, MA
06.2010 - 10.2020
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Updated employee database with changes in job title, salary information or contact details.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Conducted employment verification and background investigation to facilitate hiring process.
Automotive RMV Clerk
Bertera Auto Group
West Springfield, MA
05.1998 - 09.2008
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
- Performed data entry tasks to update customer accounts records.
- Organized and maintained filing systems for confidential documents.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Chicopee High School
Chicopee, MA06-1980
Some College (No Degree) - Commercial Art
University of New Haven
New Haven CTSkills
- Problem-Solving
- Data Entry
- Multitasking
- Task Prioritization
- Organization
- Active Listening
- Friendly, Positive Attitude
- Calm Under Pressure
Timeline
Self Employed
Self
10.2020 - Current
Human Resources Assistant
Bertera Auto Group
06.2010 - 10.2020
Automotive RMV Clerk
Bertera Auto Group
05.1998 - 09.2008
High School Diploma -
Chicopee High School
Some College (No Degree) - Commercial Art
University of New Haven