Marie Guthrie

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
• Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
• Maintained positive relationships with community to build and nurture dynamic partnerships.
• Made referrals to appropriate services, following up to confirm patients received access to required care.

• Drafted legal documents when requested, including subpoenas, motions etc.
• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Made daily visits to the courthouse to file all necessary paperwork for cases.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

• Maintained office operations and procedures
• Prepared payroll
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Reviewed and approved supply requisitions
• Assigned and monitored clerical functions
• Responsible for leasing of boat slips & new memberships.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

• Provided payroll and administrative support services to the General Manager & Club Controller
• Prepared time cards
• Processed new hire background checks & Drug Screening
• Screened applicant resumes and coordinated both phone and in-person interviews
• Coordinated and administered new hire orientation and paperwork
• Managed member accounts/payments/vendors using Clubsoft.

• Assisted patients with Medicaid applications and getting necessary documentation needed
• Called the Illinois department of Public Aid to check the status of applications numerous times on a daily basis
• Input necessary data for applications
• Consistent communication between patient and IDPA.

Relevant Coursework

• Created an Inner Office Memo and a fictional Complaint with 5 Causes of Action.
• Professional Development: Created a Meck. County community resource guide listing available resources for families in need.
• Filed a Criminal Contempt Complaint with Magistrates office based on the Magistrates protocol for DV cases in October 2005 against former partner for violating a restraining order that ended with an arrest and charges being filed
• Composed a financial Hardship appeal letter to Suntrust Bank for a family member regarding their mortgage that resulted in their home being saved from foreclosure.
• Created a Financial Hardship letter on behalf of a family member to Atrium Health regarding an unpaid $20,000 bill that was granted full financial aid to apply towards balance.

Awards

• Outstanding Performance Award in recognition of a job well done- Feb 2006- presented by Ty Burns- VP of retail operations- Central Division