Marie Harris
BEAUMONT,MS
Summary
Accomplished Clinic Coordinator and Office Manager at South Mississippi Rural Health Initiative, adept in healthcare administration and patient care coordination. Elevated patient retention by proactively enhancing care quality and efficiency. Fostered a collaborative environment, significantly improving staff engagement and patient satisfaction. Expert in HIPAA compliance, demonstrating a commitment to patient confidentiality and professional development.
Overview
16
16
years of professional experience
Work History
Clinic Coordinator
South Mississippi Rural Health Initiative
10.2022 - Current
- Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
- Increased patient retention rate through proactive follow-up calls after appointments.
- Facilitated regular team meetings to discuss goals, challenges, and best practices for continued improvement in patient care quality.
- Coordinated successful community outreach events to raise awareness about the clinic''s services and promote health initiatives.
- Assisted in hiring new clinic staff members, conducting interviews and evaluating candidates based on skills and cultural fit within the team dynamic.
- Optimized patient experience by consistently monitoring and addressing feedback collected through satisfaction surveys.
- Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
Clinic Office Manager
South Mississippi Rural Health Initiative
10.2008 - 10.2022
- Oversaw facility maintenance to ensure cleanliness, safety, and compliance with relevant regulations at all times.
- Streamlined appointment booking procedures for better time management among medical professionals and improved overall clinic efficiency.
- Coordinated community outreach programs to increase awareness of available services and drive new patient acquisition.
- Created an inclusive workplace culture where diversity was valued leading to improved employee engagement rates among staff members from various backgrounds.
- Coordinated staff training programs, enhancing the team''s knowledge base on industry developments, and boosting clinic reputation within the local community.
- Improved patient satisfaction by streamlining front office operations and enhancing communication between staff and patients.
- Enhanced team morale through regular performance evaluations, constructive feedback, and tailored professional development plans.
- Collaborated with other healthcare providers in the area to create a referral network that increased both patient satisfaction levels and clinic revenues.
Education
Associates - Massage Therapist
Antonelli College - Jackson
Flowood, MS08.2005
High School Diploma -
Perry Central High School
New Augusta, MS05.1993
Skills
- Patient Care Coordination
- Patient confidentiality
- HIPAA Compliance
- Healthcare administration
- Appointment Scheduling
- Insurance Verification
Timeline
Clinic Coordinator
South Mississippi Rural Health Initiative
10.2022 - Current
Clinic Office Manager
South Mississippi Rural Health Initiative
10.2008 - 10.2022
Associates - Massage Therapist
Antonelli College - Jackson
High School Diploma -
Perry Central High School
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