Marie Jones
Pensacola,FL
Summary
Dynamic General Manager excelling in strategic planning and team leadership. Enhanced profitability through effective budget management and employee engagement, fostering a high-performance culture. Skilled in operations management and problem resolution, driving success and loyalty among clients and partners.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
South Market
03.2024 - 07.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
Maurices
06.2023 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Saltgrass Steakhouse
12.2021 - 01.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Shift Leader
On The Border
05.2013 - 09.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
High School Diploma -
West Orange Stark High School
Orange, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Employee scheduling
- P&L management
- Labor cost controls
- Strategic planning
- Cost reductions
Certification
Managers Serve Safe Certification
Timeline
General Manager
South Market
03.2024 - 07.2025
Manager
Maurices
06.2023 - 01.2024
Manager
Saltgrass Steakhouse
12.2021 - 01.2023
Shift Leader
On The Border
05.2013 - 09.2019
High School Diploma -
West Orange Stark High School