Talented billing manager familiar with billing requirements. Offering an organized and quality-oriented mindset along with several years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.
Well-versed in documentation and compliance needs. Proactive and hardworking collaborator focused on quality and efficiency.
Overview
12
12
years of professional experience
Work History
Billing Account Manager
Lincoln Reimbursement Solutions
Port St Lucie, FL
03.2021 - 01.2025
Contacted insurance companies to check status of claim payments.
Generated monthly financial statements for review by senior management.
Conducted insurance verification and pre-authorization, coded medical procedures and managed patient charts.
Developed and implemented efficient billing procedures to ensure timely and accurate invoice generation.
Assisted in the preparation of financial statements by providing necessary data from accounting systems.
Generated statements for delinquent accounts, communicated with customers regarding past due balances, and processed adjustments as needed.
Reconciled daily Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA) postings.
Communicated with clients to address patient insurance deficiencies and copay changes.
Followed up with insurance companies to resolve claim denials.
Assigned responsibilities to team members for accounts receivable follow-up, handling claim denials, and obtaining EOBs.
Medical Office Manager
Vado Physical Therapy and Sports Medicine
Delray Beach, FL
04.2013 - 09.2024
Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
Trained new staff on office procedures, software programs and customer service protocols.
Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
Coordinated with insurance companies to verify coverage of services rendered.
Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
Recruited qualified candidates for open positions within the practice when necessary.
Organized and maintained documents, files and records.
Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
Scheduled appointments for patients in accordance with their individual needs and preferences.
Supervised patient billing, collection and financial counseling and assisted with cash posting.
Processed insurance billing with a focus on accuracy and regulatory compliance.