Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Computer Skills
References
Timeline
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Marie Kardemo

Marie Kardemo

Port Saint Lucie,FL

Summary

Talented billing manager familiar with billing requirements. Offering an organized and quality-oriented mindset along with several years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.

Well-versed in documentation and compliance needs. Proactive and hardworking collaborator focused on quality and efficiency.

Overview

12
12
years of professional experience

Work History

Billing Account Manager

Lincoln Reimbursement Solutions
Port St Lucie, FL
03.2021 - 01.2025
  • Contacted insurance companies to check status of claim payments.
  • Generated monthly financial statements for review by senior management.
  • Conducted insurance verification and pre-authorization, coded medical procedures and managed patient charts.
  • Developed and implemented efficient billing procedures to ensure timely and accurate invoice generation.
  • Assisted in the preparation of financial statements by providing necessary data from accounting systems.
  • Generated statements for delinquent accounts, communicated with customers regarding past due balances, and processed adjustments as needed.
  • Reconciled daily Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA) postings.
  • Communicated with clients to address patient insurance deficiencies and copay changes.
  • Followed up with insurance companies to resolve claim denials.
  • Assigned responsibilities to team members for accounts receivable follow-up, handling claim denials, and obtaining EOBs.

Medical Office Manager

Vado Physical Therapy and Sports Medicine
Delray Beach, FL
04.2013 - 09.2024
  • Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
  • Trained new staff on office procedures, software programs and customer service protocols.
  • Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
  • Coordinated with insurance companies to verify coverage of services rendered.
  • Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
  • Recruited qualified candidates for open positions within the practice when necessary.
  • Organized and maintained documents, files and records.
  • Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
  • Scheduled appointments for patients in accordance with their individual needs and preferences.
  • Supervised patient billing, collection and financial counseling and assisted with cash posting.
  • Processed insurance billing with a focus on accuracy and regulatory compliance.

Education

Bachelor of Science - Economics

Stockholm University
Stockholm, WI
06-1995

High School Diploma -

Piper High School
Sunrise, FL
06-1989

Skills

  • Payment processing
  • Billing system expertise
  • Invoice management
  • Dispute resolution
  • Accounts receivable management
  • Personnel oversight
  • Payment posting
  • Denial management
  • HIPAA
  • Insurance verification
  • Claims processing

Affiliations

  • Cooking
  • Traveling
  • Reading

Languages

English
Professional
Swedish
Professional

Computer Skills

  • Word, Excel
  • WebPT, Prompt, Tebra, Clinicient
  • Quicken

References

References available upon request.

Timeline

Billing Account Manager

Lincoln Reimbursement Solutions
03.2021 - 01.2025

Medical Office Manager

Vado Physical Therapy and Sports Medicine
04.2013 - 09.2024

Bachelor of Science - Economics

Stockholm University

High School Diploma -

Piper High School
Marie Kardemo