Marie-Laure Ankaoua
Artist and Part time CFO
Kihei,HI
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Office Manager
Intelligent Remedies / Extended longevity Inc (Kula)
Kula, HI
01.2020 - 09.2024
- Managed office budget to handle inventory, postage and vendor services.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Created and managed budgets for travel, training, and team-building activities.
Sales, Admin and Marketing
Hawaii Noni Power Coop (Hilo) (Remotely from Maui)
01.2016 - 01.2019
- Conducted individual account manager reviews to determine training needs and improve sales performance.
- Established and maintained consistent and vibrant corporate image through product lines, represented company at trade events and developed strategic relationships with key prospects.
- Recruited account managers based on criteria agreed upon by senior management for seamless corporate consistency.
- Maintained and verified accurate records of pricing, sales and activity reports submitted by account managers.
- Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
- Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
- Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services.
- Created sales volume reports to reflect overall business trends and business vertical trends.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Conducted market research and reported on competitors.
Office Manager and Secretary
Jewish Congregation of Maui
Kihei
01.2017 - 01.2018
- Reviewed files and records to obtain information and respond to requests.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Interpreted and communicated work procedures and company policies to staff.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Coded and entered daily invoices with in-house accounting software.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Managed, scheduled and coordinated office functions and activities for employees.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
President and CEO
Noni Biotech International LLC and its subsidiaries
Haiku, HI
01.2006 - 01.2015
- Championed corporate social responsibility and sustainability initiatives.
- Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
- Oversaw development and implementation of corporate policies and procedures.
- Negotiated high-value contracts and partnerships to expand market presence.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Directed company-wide budgeting, financial planning, and analysis processes.
- Oversaw the development and launch of new products and services.
- Integrated marketing and sales strategies with business development and operational leadership plans.
- Developed and executed strategies for entering new markets and increasing market share.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
- Managed relationships with key stakeholders, including investors, board members, and regulatory agencies.
- Conducted regular performance reviews and made adjustments to align with strategic objectives.
- Developed and executed strategic business plan to attain assigned metrics.
- Diminished regulatory risks by strict adherence to insurance and safety regulations.
- Ensured compliance with regulatory requirements and ethical standards.
- Fostered a culture of innovation and continuous improvement across the organization.
- Represented the company in industry events, conferences, and public engagements.
- Coordinated work across departments to keep teams on track with company goals.
- Fostered collaboration and development of new practices by business leaders.
- Signed and approved budgets for new funding and program initiatives.
- Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Chief Operating Officer
Resort Medical Products, Inc.
Haiku, HI
01.2003 - 01.2006
- Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
- Monitored outcome measures, program outcomes and performance improvement.
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
- Reviewed, analyzed and interpreted financial statements.
- Served as strategic advisor and functional expert on critical strategic and operational matters.
- Maintained productive relationships and communication channels across organization.
- Maximized profits through reducing expenditures and evaluating prices.
- Enhanced operational systems, processes, and best practices for greater efficiency.
- Established policies that promote company culture and vision through proper communication channels.
- Contributed to the recruitment, training, and retention of top talent, enhancing organizational capability.
- Monitored market trends to guide strategic operational adjustments.
- Supported CEO with operational insights and strategic decision-making.
- Ensured all operations complied with legal and regulatory requirements.
- Acted as a primary liaison between the company and external stakeholders.
- Led the design and implementation of business strategies, plans, and procedures.
- Chaired meetings to discuss strategic initiatives and operational issues.
Director of Production, Special events
La Luna Piena
Milano, Italy & France
01.1994 - 01.2003
- Monitored industry trends to identify opportunities for expansion and innovation.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Managed crisis situations to minimize impact on operations and reputation.
- Oversaw strategic planning and implementation to ensure organizational goals were met.
- Represented the organization at industry events, conferences, and public meetings.
- Managed annual budgeting process, including forecasting and financial planning.
- Directed operations to improve efficiency and increase profit margins.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Analyzed data to inform decision-making and strategic direction.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Partnered with staff to create professional development plans to support personal and business growth.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
Education
Business Cases Studies for international students - Business
Harvard University
MA, USA08-1991
Master in Accounting -
CNAM Paris
FranceMaster in Business and Tax Law -
University of Paris II, Assas
FranceSkills
- QuickBooks
- Word
- Excel
- PowerPoint
- Illustrator
- Xpress
- Photoshop
- Operational management
- Accounting Principles
- Program Leadership
- Intellectual property management
- Office Management
- Administrative Support
- Account Reconciliation
- Legal expertise
Languages
English
Full Professional
French
Native/ Bilingual
Italian
Professional
Spanish
Professional
Courses
Next Level Class (2006), Hawaii Small Business Development Center Network, Maui Research and Tech Park
Community Service
- Volunteer at my canoe clubs Lae'ula O Kai in Kahului then at sugar beach: HOCVS
- Served on the Board of Directors of the Jewish Congregation of Maui in Kihei as secretary then treasurer for 2 years
- Volunteered on most of the events at the synagogue
- Art exhibition at the synagogue
- Set up a 3 day Noni workshop in 2008 with Scott Nelson, PhD, a professor from the University of Hawaiʻi, in Molokai for inform the Molokai farmers on growing noni fruits
- Helped the noni farmers on the Big Island with paperwork to successfully get the organic certification
- Successfully created a 501(c)(3) with the department of taxation: Hawaii Therapeutics Foundation, to "promote and conduct education, research and conservation programs on native Hawaiian medicinal plants and flora for their therapeutic properties and to ultimately apply such plants and flora to improve public health within the community"
Sports and art
- State Championship (France), Tennis and Rowing, Gold, 1979 - 1980 and Silver Medal in Ski
- 2 art Exibitions, Gallerie du Trouve-Midi, Paris, France, 1992 - 1993
- Canoe club: Lae'ula O Kai, 2012 - 2015 then HOCVS 2018 2024
Citizenship
- USA
- France
Accomplishments
- Recipient of the following awards: Best export company in Hawaii in 2010, best export company in the US in 2011 (Presidential “e” award), APEC 2011 (Company was selected as one of the 6 companies to represent Maui County for the APEC. (for my former business Nonimaui LLC)
Certification
- Next Level Class (2006), Hawaii Small Business Development Center Network, Maui Research and Tech Park
Affiliations
State Championship (France): Gold Medal Tennis and Rowing, Silver Medal Ski. 1979 - 1980
Art Exhibitions (2), Gallerie du Trouve-Midi, Paris, France. 1992 - 1993
Canoe Club Lae'ula O Kai and then HOCVS. 2012 - 2024
References
References available upon request.
Timeline
Office Manager
Intelligent Remedies / Extended longevity Inc (Kula)
01.2020 - 09.2024
Office Manager and Secretary
Jewish Congregation of Maui
01.2017 - 01.2018
Sales, Admin and Marketing
Hawaii Noni Power Coop (Hilo) (Remotely from Maui)
01.2016 - 01.2019
President and CEO
Noni Biotech International LLC and its subsidiaries
01.2006 - 01.2015
Chief Operating Officer
Resort Medical Products, Inc.
01.2003 - 01.2006
Director of Production, Special events
La Luna Piena
01.1994 - 01.2003
Business Cases Studies for international students - Business
Harvard University
Master in Accounting -
CNAM Paris
Master in Business and Tax Law -
University of Paris II, Assas
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