Patrick Joel NGASSA
Fort Worth,Texas
Summary
IT professional with strong interpersonal skills and ability to collaborate and work with people from different background and culture. SAP Sales & Distribution Consultant and Support with full life cycle Implementation. Solid knowledge in all phases of project such as requirements gathering, AS-IS and TO-BE process including documentation. Good understanding of Order-To-Cash (OTC) process.
Experienced in ECC 6.0 for Aviation Manufacturing & Defense.
Configuration of Inquiry, Quotation, Sales Order Purchase Requisition and Purchase Orders. Strong experience in Third Party Order processing, Intercompany billing, Credit Management and RICEFW
Proficient in Configuration and Customization of SD Master Data (Customer Master, Material Master).
AGREEMENTS: Scheduling Agreements, Contracts (Quantity contracts, Values Contracts) and Rebates Agreements. Consignment Fill Up, Consignment Issue, Consignment Return and Consignments Pick-up.
SAP EDI/IDOC: Good knowledge of Various inbound/outbound standard
SUPPORT: Provided Production Support by answering daily technical issues posted in Redmine.
TESTING: Good knowledge of Unit Testing and Integration Testing.
Overview
16
16
years of professional experience
1
1
Certification
Work History
SAP - SD Consultant & Support
Safran Helicopter Engines USA
05.2022 - Current
- Monitor and manage Post go life activities
- Documented and maintained business requirement.
- Develop new process and training documentation.
- Handling SD related issues like Pricing, Condition, Freight, Taxes and Discounts.
- Trained Super Users and End User's in using SD related transaction codes.
- · Customization, Configuration and Enhancements of various functional OTC related issues
- Maintenance support included solving tickets Requests raised by End Users by providing effective solutions for business within time frame agreed upon.
- Developed and customized reports in SD modules such as Sales Order Report, which covers all Organization levels, Delivery Status, Invoice Status, Shipping details and Partner Function details.
- Answer Tickets request on Day-to-Day in Redmine.
- Participated in Requirement gathering workshops and worked on GAP analysis.
- Site Preparation, making sure site was ready during Migration from Legacy System MAPICS to SAP
- Interaction with Functional and Technical Resources, defining requirements, making sure requirements were accurate from SAP SD perspective.
- Provided training to End Users on how to create documents and navigate SAP.
SAP Key/Super User
Safran Helicopter Engines
07.2017 - 05.2022
- Fixed identified issues to increase productivity and boost workflows.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created and manage over 20 tickets after trying to solve users issue in SAP.
- Provide Training to users.
Senior Procurement & Purchasing Analyst
Safran Helicopter Engines USA
10.2010 - 07.2017
- Create Weekly Power BI Dashboards to help managers visualize in real time stock status for better forecasts.
- Work with MRP and Material Management to update material master, check stock and ensure replenishment.
- Manage over 10 vendors and ensure contractual turnaround time.
- Review planned orders, create requisitions for purchased items, and manage approval process.
- Negotiate contracts with suppliers to obtain best price and service.
- Makes recommendations and assists with developing procurement policies and administrative procedures; responsible for keeping abreast of changes in procurement trends.
- Work with finance and logistics staff in resolving reception and invoice discrepancies.
Technical Support Engineer
Safran Helicopter Engines USA
04.2007 - 10.2010
- Explained technical information in clear terms to promote better understanding by technicians.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed root cause analysis of reported issues to enact corrections.
- Coordinating activities with production, research, testing, and other departments to optimize safety and efficiency.
- Writing design proposals, reports, manuals, and other technical documents
- Staying current on industry developments, technology, materials, trends, and regulations
Education
No Degree - SAP ERP Training in Sales & Distribution
MoAm Consulting
Smithfield, VA12.2022
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Fort Worth, TX05.2010
Skills
- Enterprise Software: SAP ECC 60
- Application Software: MS Office
- Operating System: Windows, Mac OS
- Data Migration: LSMW
- MSDS knowledge
Additional Information
US Citizen
Interests & Hobbies
Travel-Sports-Musics
Languages
English
Native or Bilingual
French
Native or Bilingual
Volunteer Work
SOS Kinderdorf
Habitat for Humanity
Austin Urban Technology Movement
Certification
- SAP Certified Application Associate, SAP S/4HANA Sourcing and Procurement Upskilling for SAP ERP Experts
- Certified Salesforce Administrator
- Airframe & Powerplant License
Timeline
SAP - SD Consultant & Support
Safran Helicopter Engines USA
05.2022 - Current
SAP Key/Super User
Safran Helicopter Engines
07.2017 - 05.2022
Senior Procurement & Purchasing Analyst
Safran Helicopter Engines USA
10.2010 - 07.2017
Technical Support Engineer
Safran Helicopter Engines USA
04.2007 - 10.2010
No Degree - SAP ERP Training in Sales & Distribution
MoAm Consulting
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
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