Marie Lemke
Minneapolis,MN
Summary
I have worked in a medical clerical role since 2016. My roles throughout the years have taught me excellent communication skills working amongst different roles within the hospital system. I have relevant knowledge of Children's Minnesota and their values. I am organized, hard working and a dependable employee. I collaborate well with all roles on the unit and strive to learn more, and how to better myself in my role.
Overview
8
8
years of professional experience
Work History
Patient Service Coordinator
Children's Minnesota
12.2023 - Current
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Verified patient's insurance eligibility and benefits coverage.
Unit Operations Coordinator
Children's Minnesota
10.2019 - 12.2023
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Health Unit Coordinator
Allina Health Mercy Hospital
03.2016 - 10.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Monitor telemetry and print tele runs when instructed.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assisted with processing patient admissions, transfers and discharges.
Education
Certificate - Streile Processing
Anoka Technical College
Anoka, MN06.2020
High School Diploma -
Princeton High School
Princeton, MN06.2012
Skills
- Medical Terminology
- Paging Systems
- Critical thinking abilities
- Patient Registration
- Team collaboration
- Willingness to learn
- Basic Life Support
Timeline
Patient Service Coordinator
Children's Minnesota
12.2023 - Current
Unit Operations Coordinator
Children's Minnesota
10.2019 - 12.2023
Health Unit Coordinator
Allina Health Mercy Hospital
03.2016 - 10.2019
Certificate - Streile Processing
Anoka Technical College
High School Diploma -
Princeton High School