10 years Intake Coordinator for Men and Women Drug and Alcohol Rehab/Receptionist
Dedicated program assistant with a proven track record of supporting program operations and facilitating smooth workflow. Skilled in administrative tasks, scheduling, and database management. Detail-oriented, organized, and adept at multitasking in fast-paced environments to ensure program success.
Overview
15
15
years of professional experience
Work History
Program Assistant/Intake Coordinator
The Salvation Army Adult Rehabilitation Center
San Francisco
01.2012 - Current
Provided all clerical services to a department with up to fifteen employees, and as many as 125 individuals receiving rehabilitation services.
Ensured that computer and hard copy files of individuals receiving services were kept up to date and correctly completed.
Assisted in the intake process of new service recipients.
Ensured that HIPAA confidentiality requirements were maintained.
Supported clinical interns with program information and procedures, as needed.
Communicate with probation officers, lawyers, and courts.
Outreach program collaborating with other agencies.
Prepare program staff meetings.
Professional operating office equipment (copy machine, stamp meter, printer, etc.).
Operates the switchboard for phone calls.
Authorized Representative for food stamp benefits.
Processed applications for Food Stamps and Medi-Cal, ensuring accuracy and timely submission of the forms.
Regularly followed up on problem applications with the assigned worker.
Collected food stamp cards and set PINs for all participants in the rehabilitation program.
Director of Retail Assistant
The Salvation Army Adult Rehabilitation Center
San Francisco
07.2010 - 01.2012
Provided administrative services for the Retail Director, including correspondence, filing, scheduling, and general record-keeping.
Education
Bachelor of Science - Nutrition and Dietetics
University of the Assumption
Philippines
01.1996
Skills
Proficient in Microsoft Word and Outlook
Proficient in data entry
Moderately skilled in Microsoft Excel
Knowledgeable in the use of a proprietary database of program participants
Bilingual in English and Tagalog
References
Jen Liggett, Supervisor, The Salvation Army, 415-571-3548
Dolores Maldonado, Human Resources, The Salvation Army, 415-643-8000, 510-451-4514
Drug and Assessment Support Worker at Salvation Army Adult Rehabilitation CenterDrug and Assessment Support Worker at Salvation Army Adult Rehabilitation Center
Food Prep Cooking Assistant at The Salvation Army Adult Rehabilitation CenterFood Prep Cooking Assistant at The Salvation Army Adult Rehabilitation Center