Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Londo

Certified Medical Assistant
Houston,TX

Summary

Detail-oriented and knowledgeable Medical Assistant5 skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational abilities. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 17 years of relevant work experience to your team. Reliable Medical Support professional with 17 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Traveling Medical Assistant

  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Tested and recorded blood glucose levels.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures and care plan instructions.
  • Ordered and prepared reagents and supplies.

Medical Assistant

UT Physicians
Houston, Texas
03.2022 - Current
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Tested and recorded blood glucose levels.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms and allergies.

Lead Medical Assistant

CHI St Luke's The Woodlands Hospital
The Woodlands, TX
12.2015 - 03.2021
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Coordinated work of junior staff to keep team performance high and effectively handle needs of 38+ patients per day.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Taught patients about medications, procedures and care plan instructions.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained all prescribed laboratory testing.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Ordered and prepared reagents and supplies.
  • Prepared initial patient charts for admission.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Consulted with healthcare professionals on business decisions.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Managed 8 employees with various personalities and from different cultures for large 3-physician practice.
  • Built relationships with physicians to create steady referral pipeline.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Assisted with regulatory issues such as compliance.
  • Developed close working relationships with front office and back office staff.

Clinical Coordinator

Methodist Hospital
Houston, Texas
11.2013 - 10.2015
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Ordered and prepared reagents and supplies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Obtained pre- and post-treatment vital signs and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared initial patient charts for admission.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained all prescribed laboratory testing.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Ambulated, turned and positioned patients.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Front and Back Office Lead Medical Assistant

Legacy Medical
New Iberia, LA
02.2010 - 12.2011
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Managed registrations for Surgical department with 2 providers and high patient volumes.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Prepared initial patient charts for admission.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.

Medical Assistant

Iberia Comprehensive Community Center
New Iberia, Louisiana
09.2006 - 02.2010
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared initial patient charts for admission.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Tested and recorded blood glucose levels.
  • Obtained all prescribed laboratory testing.
  • Ordered and prepared reagents and supplies.
  • Obtained pre- and post-treatment vital signs and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

Education

Associate of Science - Healthcare Administration

Brookline College - Phoenix
Phoenix, AZ
10.2013 - 11.2014

Certification - Medical Assisting

Camelot College
Baton Rouge, LA
09.2004 - 09.2005

High School Diploma -

New Iberia Senior High School
New Iberia, LA
08.2000 - 05.2004

Skills

Medical office administration

undefined

Timeline

Medical Assistant

UT Physicians
03.2022 - Current

Lead Medical Assistant

CHI St Luke's The Woodlands Hospital
12.2015 - 03.2021

Clinical Coordinator

Methodist Hospital
11.2013 - 10.2015

Associate of Science - Healthcare Administration

Brookline College - Phoenix
10.2013 - 11.2014

Front and Back Office Lead Medical Assistant

Legacy Medical
02.2010 - 12.2011

Medical Assistant

Iberia Comprehensive Community Center
09.2006 - 02.2010

Certification - Medical Assisting

Camelot College
09.2004 - 09.2005

High School Diploma -

New Iberia Senior High School
08.2000 - 05.2004

Traveling Medical Assistant

Marie LondoCertified Medical Assistant