Marie Mantz

New York,NY

Summary

An organized and dependable candidate successful at managing multiple priorities with a positive attitude in a fast-paced environment. Willingness to take on added responsibilities to meet team goals. Seeking a career change and looking forward to learning new skills.

Overview

years of professional experience

Work History

Freelance Administrative Coordinator

Temple Court At The Beekman Hotel

11.2022 - 02.2023

Provided clerical support to company employees by copying, faxing, and filing documents.
Interacted with customers by phone, email, or in-person to provide information.
Collaborated with various departments to complete assigned tasks.
Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Created presentations and other materials to support organizational activities.

Floor Manager

L'Artusi

11.2020 - 02.2023

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Coached 20 employees and trained on methods for handling various aspects of service, complicated issues, and difficult customers.
Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Guest relations liaison for daily operations for up to 400 guests during service.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Patient Care Coordinator

Sutton Place Physical Therapy

08.2019 - 12.2020

Maintained confidentiality of patient data and condition to safeguard health information.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Worked closely with hundreds of patients to deliver excellent and direct individualized patient care.
Answered 50 incoming calls, scheduled appointments and filed medical records.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Performed as subject matter expert for case management processes

Education

Bachelor of Arts - Art History

Marymount Manhattan College, New York, NY

05.2015

Skills

Time Management
Organization
Multitasking Abilities
Coaching and Mentoring
Administration and Reporting

Verbal and Written Communication
Attention to Detail
Reliability and Dedication
Adaptability
Microsoft Office

Timeline

Freelance Administrative Coordinator - Temple Court At The Beekman Hotel

11.2022 - 02.2023

Floor Manager - L'Artusi

11.2020 - 02.2023

Patient Care Coordinator - Sutton Place Physical Therapy