Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marie Mazerolle

Lincoln,ME

Summary

My name is Marie Mazerolle. I am a CNA/CRMA working as an MA, with hopes of becoming a Hospice Nurse in the future. I am always Eager in learning new techniques , which bring me on an adventure. Along the way, I am quick to adapt to any situation which has led me to furthering my studies inside the medical field.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

Health Access Network
Lincoln, ME
11.2021 - Current
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained all prescribed laboratory testing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Tested and recorded blood glucose levels.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Collected and documented patient medical information such as blood pressure and weight.

Certified Nursing Assistant/CRMA

Colonial Healthcare
Lincoln
12.2020 - 11.2021
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.

Activity Aide/Certified Nursing Assistant

Cummings Health Care
Howland, ME
01.2018 - 01.2020
  • Planned and implemented activity programs, special events and outings for residents to improve cognitive functions and emotional and mental health.
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Explained rules for games so all parties understood how to take part in entertainment.
  • Transported residents on outings to facilitate community activity initiatives.

Customer Service Representative

Aubuchons
Lincoln, Maine
01.2012 - 01.2018
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Front Desk Clerk

Caribou Inn & Convention Center
Caribou, Maine
01.2008 - 01.2012
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Education

Creative Writing/ Journalism

University of Maine At Presque Isle
Presque Isle, ME

High School Diploma -

Limestone Community School
Limestone
06.2008

Skills

  • Patient Health Information Access
  • Managed Care
  • Activities of Daily Living (ADL) Support
  • Quality Patient Care
  • Multi-Line Telephone System Operation
  • Emotional and Social Support

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medication Aide

Timeline

Medical Assistant

Health Access Network
11.2021 - Current

Certified Nursing Assistant/CRMA

Colonial Healthcare
12.2020 - 11.2021

Activity Aide/Certified Nursing Assistant

Cummings Health Care
01.2018 - 01.2020

Customer Service Representative

Aubuchons
01.2012 - 01.2018

Front Desk Clerk

Caribou Inn & Convention Center
01.2008 - 01.2012

Creative Writing/ Journalism

University of Maine At Presque Isle

High School Diploma -

Limestone Community School

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Marie Mazerolle