Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Marie McGovern

Marie McGovern

Greenwood Lake,NY

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Driven and resourceful administrative professional with Number+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Secretary

Remarkable Water Solutions
01.2022 - Current
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Performed research to collect and record industry data.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Created and updated records and files to maintain document compliance.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Maintained electronic filing systems and categorized documents.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Screened visitors and issued badges to maintain safety and security.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Established administrative work procedures to track staff's daily tasks.

CEO

The Lemon Blog
10.2018 - Current
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Devised and presented business plans and forecasts to board of directors.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Cultivated company-wide culture of innovation and collaboration.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Oversaw divisional marketing, advertising and new product development.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Established foundational processes for business operations.
  • Managed financial, operational and human resources to optimize business performance.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Monitored key business risks and established risk management procedures.
  • Represented organization at industry conferences and events.
  • Communicated business performance, forecasts and strategies to investors and shareholders.

Bartender Supervisor

Del Frisco's Double Eagle
09.2013 - 09.2019
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Served high customer volumes during special events, nights, and weekends.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

Education

The American Musical And Dramatic Academy
New York, NY
10.2009

Skills

  • Supply Inventory Control
  • Client Interfacing
  • Messaging Management
  • Microsoft Office
  • Keyboarding Skills
  • Confidentiality and Data Protection
  • Interoffice Communications
  • Customer Relations and Communications
  • Remote Conferencing
  • Clerical Staff Oversight
  • Schedule Management
  • Transcribing Information
  • Cash Drawer Management
  • Inventory Purchasing
  • Filing Experience
  • Storage Arrangements
  • Time Management
  • Teacher Relations
  • Website Updating
  • Organizing and Categorizing Data
  • Meeting Support
  • Staff Orientation and Training
  • Office Equipment Operation
  • Meeting Minutes
  • Google Docs
  • Set Appointments
  • Office Supplies and Inventory
  • Computers and Technology
  • Maintenance Requirements
  • Organization
  • Multi-Line Phone Systems
  • Dictation
  • Database Maintenance
  • Report Writing
  • Microsoft Publisher
  • Dictation and Transcription
  • Developing Presentation
  • Transcribe Letters
  • Reception Functions
  • Office Staff Leadership
  • Inpatient Consultations
  • Electronic and Paper Filing
  • Order Placement
  • Travel Coordination
  • Digital File Management
  • File Systems Management
  • Confidentiality Understanding
  • Document and File Management
  • Research and Analytical Skills
  • Verbal and Written Communication
  • Reading Comprehension
  • Executive Calendars
  • Social Media Updating
  • Complex Problem-Solving
  • Organize Files
  • File Management
  • Assessment Scheduling
  • Vendor Relations Skills
  • Account Reconciliations Knowledge
  • Project Schedule Coordination
  • Data Verification
  • Manage Correspondence
  • Multitasking and Time Management
  • Call Forwarding
  • Running Errands
  • Hotel Booking
  • Administrative Procedures
  • HIPAA Guideline Compliance
  • Email Correspondence
  • Mail Distribution
  • Records Preparation

Timeline

Secretary

Remarkable Water Solutions
01.2022 - Current

CEO

The Lemon Blog
10.2018 - Current

Bartender Supervisor

Del Frisco's Double Eagle
09.2013 - 09.2019

The American Musical And Dramatic Academy
Marie McGovern