Marie McSwine
Brownville,ME
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
11
11
years of professional experience
Work History
Cashier
Tradewinds Marketplace
Milo, ME
11.2023 - Current
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Substitute Teacher
MSAD #41
Milo, ME
03.2014 - 10.2024
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Administered tests and assessments according to school guidelines.
- Participated in staff meetings and professional development workshops.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
- Implemented school policies and procedures in the classroom.
- Assisted with classroom management issues when needed.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Provided classroom instruction following regular teacher's lesson plans.
- Left notes for head teacher about notable students, events and problems.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Followed established lesson plans to continue learning trajectory.
Education
Associate Degree in Nursing - Nursing Education
Hanover Practical Nursing Program
Hanover, PA01-1998
High School Diploma -
Delone Catholic High School McSherrystown
McSherrystown, PA06-1979
Skills
- Payment Processing
- ID Verification
- Customer Assistance
- Customer Service
- POS Systems
- Liquor Law Compliance
Affiliations
- American Legion Auxiliary Member holding positions at both Unit and Department Levels
- Boy Scout Leader in the past. Received the Leader Award of Merit- the Highest Award a Leader can receive
- Professional Volunteer in many other organizations/areas of my life.
Timeline
Cashier
Tradewinds Marketplace
11.2023 - Current
Substitute Teacher
MSAD #41
03.2014 - 10.2024
Associate Degree in Nursing - Nursing Education
Hanover Practical Nursing Program
High School Diploma -
Delone Catholic High School McSherrystown