Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marie Meavao

Summary

Proven professional with extensive experience in customer engagement and medical software administration, demonstrated at Beacon Occupation Health & Safety Services. Known for exceptional teamwork and communication skills, I excel in creating positive environments and improving operational efficiencies. My ability to quickly adapt to new technology and dedication to continual improvement have consistently enhanced service delivery and patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Access Ambassador

BAC Transportation
04.2023 - 07.2024
  • Assisted team with operational policies and procedures to drive services.
  • Greeted customers and clients to create welcoming atmosphere.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Used excellent customer service skills in addressing passengers' needs.
  • Assisted passengers in boarding and deplaning aircraft.
  • Assured timely departures by efficiently completing all pre-boarding tasks.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Medical Specialist/Technician/Administrative Coordinator

Beacon Occupation Health & Safety Services
07.2022 - 03.2023
  • Reviewed and analyzed complex test results to determine appropriate courses of action.
  • Communicated with patients to understand health needs and challenges.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Medical Technicians

Capstone Medical Network
03.2021 - 06.2022
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Medical Assistance Specialist - Medical Field

Alaska Career College
Anchorage, AK
09-2020

High School Diploma -

Tafuna High School
Pago Pago, American Samoa
06-2018

Skills

  • Customer engagement
  • Team management
  • Optum Electronic
  • Medical Software Administration : Skilled in medical office procedure: reception scheduling and records management
  • Office Equipment
  • Basic Medical Billing & Coding
  • Patient Education
  • Quick Strep Testing
  • Filing, Organized
  • Injections
  • Charting
  • Paper and electronic writing
  • Professional appearance
  • Verbal and written communication
  • Emergency procedures
  • Passenger assistance
  • Administrative tasks
  • Problem-solving
  • Multilingual skills
  • Guest services
  • Ticket verification
  • Teamwork and cooperation
  • Empathy and patience
  • Passenger support
  • Baggage handling assistance
  • Passenger guidance
  • Teamwork and collaboration
  • Safety procedures

    • Issue Solving: I can approach problems and obstacles positively and come up with original solution

    Organization: I constantly keep my workspace tidy and organized, and I feel that doing so make me more productive

    Team Member: I genuinely like working as a team and successfully communicate with others to accomplish our objectives

    Communication: I am quite aware of the value of communication in every connection, whether it is one with patients or colleague It involves being able to listen as well as talk

Certification

  • Medical Assistant Specialist, 2020 September

Timeline

Access Ambassador

BAC Transportation
04.2023 - 07.2024

Medical Specialist/Technician/Administrative Coordinator

Beacon Occupation Health & Safety Services
07.2022 - 03.2023

Medical Technicians

Capstone Medical Network
03.2021 - 06.2022

Medical Assistance Specialist - Medical Field

Alaska Career College

High School Diploma -

Tafuna High School

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Marie Meavao