Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
AVP of Consumer Lending
Wave Federal Credit Union
11.1994 - Current
Developed and maintained strong relationships with clients, resulting in increased business opportunities.
Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills, with a CU membership of 7000 people.
Developed and participated in Community activities such as holiday drives, food drives, mentoring, teaching financial literacy in local high schools, etc.
Education
Bachelor of Science - Business
Kennedy Western University
On-line
No Degree - Certified Credit Union Financial Counselor
Credit Union National Association
On-line
11.2023
Associate of Science - Liberal Arts And General Studies
Queens College of The City University of New York
Flushing, NY
06.1984
Skills
Operations Manager
Internal Communications
Corporate Communications
Crisis Management
Procedure Implementation
Administrative Support
Report Preparation
Business Development
Financial Acumen
Effective leader
Decision-Making
Team Leadership
Affiliations
Society of St Vincent de Paul
Special Olympics of RI volunteer
Certification
RI Notary Public
Timeline
AVP of Consumer Lending
Wave Federal Credit Union
11.1994 - Current
Bachelor of Science - Business
Kennedy Western University
No Degree - Certified Credit Union Financial Counselor
Credit Union National Association
Associate of Science - Liberal Arts And General Studies
Assistant Vice President (AVP) of Strategic Partnerships and University Relations at Aggieland Credit Union | Greater Texas Federal Credit UnionAssistant Vice President (AVP) of Strategic Partnerships and University Relations at Aggieland Credit Union | Greater Texas Federal Credit Union