MARIE MYERS
BROOMFIELD,USA
Summary
Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Overview
10
10
years of professional experience
Work History
Travel Counsellor
Amex GBT
2023.09 - 2024.09
- Worked heavily in SABRE with emphasis on exchanges both foreign and domestic
- Corporate travel
- Sales
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Built strong relationships with clients through exceptional communication and personalized service.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
Travel Counsellor
eSolutions
2022.08 - 2023.09
- Contract to hire position
- Worked heavily in SABRE with emphasis on exchanges both foreign and domestic
- Corporate travel
- Sales
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Built strong relationships with clients through exceptional communication and personalized service.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
Lifestyle Concierge
Aspire Lifestyles
2016.09 - 2022.07
- Provided back up support for in house exchange team
- Answered questions and concerns relating to travel and airport procedures
- Coordinated travel plans and scheduled appointments
- Worked well with upper management to ensure ultimate customer satisfaction
- Utilized excellent written and verbal communication skills
- Remained flexible, adaptable, and committed to success.
- Drove revenue generation by upselling premium services when identifying opportunities based on client profiles.
- Managed multiple projects simultaneously, effectively prioritizing tasks according to urgency and importance.
- Organized memorable events for clients, ensuring attention to detail and successful execution of plans.
Travel and Technical Support
Various
2014.12 - 2016.09
- Worked in SABRE booking flights, hotels and car rentals
- Worked from home under minimal supervision
- Booked international as well as domestic flights, hotel, and rental cars for corporate travel
- Sales
- Customer service
- Technical Support
- Worked well with upper management to ensure ultimate customer satisfaction.
Education
GED -
Etowah High School
Woodstock, GA04.1996
Skills
- Adaptability
- Critical thinking and problem solving
- Ability to Multitask
- Customer Service
- Ability to Work Under Pressure
- Complaint Resolution
- SABRE Red 360
- Travel research
- Global travel experience
- Administrative tasks
- High volume environments
References
References available upon request
Hobbies and Interests
- Hiking
- Backpacking
- Reading
- Swimming
- Puzzles
- Drawing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offPaid sick leaveTimeline
Travel Counsellor
Amex GBT
2023.09 - 2024.09
Travel Counsellor
eSolutions
2022.08 - 2023.09
Lifestyle Concierge
Aspire Lifestyles
2016.09 - 2022.07
Travel and Technical Support
Various
2014.12 - 2016.09
GED -
Etowah High School
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