Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marie  Norman

Marie Norman

Jacksonville,FL

Summary

Adaptable and friendly community service professional with over ten years of experience in social services, teaching, and community health. Skilled at relationship development and media outreach. Diplomatic and gracious team player with a desire to deliver exceptional service.


Overview

15
15
years of professional experience
9
9
years of post-secondary education

Work History

Community Specialist

Guidewell/ Florida Blue
Jacksonville, United States
10.2021 - Current
  • Connected individuals with available and relevant resources.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Facilitated 16 week Diabetes Prevention Program.
  • Provided Health education seminars.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.

Behavioral Coach

AbleTo, Inc
Jacksonville, FL
12.2020 - Current
  • Provided interventions to clients to focus on problem-solving, skills training, optimism and encouragement.
  • Helped patients to deal with realities of [Type] diagnoses and develop coping skills.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy (CBT).
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Regional Advocate, Open Doors Outreach Network

Delores Barr Weaver Policy Center
Jacksonville, FL
10.2018 - 08.2021

Advocate for and work with victims and survivors of Human Trafficking. Responsibilities include:

  • Community Capacity Building
  • Care/Case Management
  • Community Training and Education
  • Referral processing

Multiple Positions:

Family Support Services of North Florida
Jacksonville, FL
08.2011 - 10.2018

Integrated Practice Team Facilitation Coordinator (4/2016-current): Facilitation of case consultations with families in crisis situations and community partners aimed at assisting families to meet any unmet needs while ensuring child safety with a goal of keeping families together. Supervision of administrative assistant.

Permanency Roundtable Specialist (4/2014-4/2016): Facilitation of case consultations aimed at expediting legal permanency and identifying life-long connections for youth in the foster care system.Recruited and trained new Permanency Roundtable members each year. Maintained up-to-date and accurate program files and records. Coordinated the scheduling of monthly follow up meetings for each Permanency Roundtable.

Licensing Counselor (3/2013-4/2014): Assisted local foster parents with the initial licensing and re-licensing of homes for the purpose of foster care.

Prevention Specialist (8/2011-3/2013): Provided case management for families who had various risk factors for removal of children. Provided oversight and coaching to individuals obtaining SafeCare certification

Targeted Case Manager/Team Lead

The Boys Home Association
Jacksonville, FL
10.2009 - 08.2011

Development and implementation of service plans. Provide case management to youth and family.

Conducted needs’ assessments and referred clients to financial, medical, social and community assistance and services.

Reviewed staff work, provided monthly supervision and gave comprehensive and constructive feedback.

Social Services Case Manager

Newton County Department of Families and Children
Covington, GA
08.2008 - 10.2008

Gathered and analyzed data on community needs and interests.Conducted needs’ assessments and referred clients to financial, medical, social and community assistance and services. Made collateral contacts for families being investigated by the Department of Families and Children.

Resident Crisis Counselor

The Bridge of Arbor Circle-Arbor Circle Corp
Grand Rapids, MI
11.2007 - 06.2008

Supervised and coordinated care for clients involved in various independent/transitional living situations. Conducted intake assessments and processed enrollment documentation of all clients. Facilitated psycho-educational groups.

Education

Master of Science - Human Development And Family Science

Oklahoma State University
Stillwater, OK
2018.01 - 2022.12

Bachelor of Arts - Psychology

Michigan State University
East Lansing, MI
1999.08 - 2003.08

Skills

  • Case management
  • Strengths-based approach
  • Group facilitation
  • Objective case note documentation
  • Skilled Trainer
  • Conflict resolution
  • Certified Safe Care Coach
  • Certified Child Welfare Licensing Counselor

Timeline

Community Specialist

Guidewell/ Florida Blue
10.2021 - Current

Behavioral Coach

AbleTo, Inc
12.2020 - Current

Regional Advocate, Open Doors Outreach Network

Delores Barr Weaver Policy Center
10.2018 - 08.2021

Master of Science - Human Development And Family Science

Oklahoma State University
2018.01 - 2022.12

Multiple Positions:

Family Support Services of North Florida
08.2011 - 10.2018

Targeted Case Manager/Team Lead

The Boys Home Association
10.2009 - 08.2011

Social Services Case Manager

Newton County Department of Families and Children
08.2008 - 10.2008

Resident Crisis Counselor

The Bridge of Arbor Circle-Arbor Circle Corp
11.2007 - 06.2008

Bachelor of Arts - Psychology

Michigan State University
1999.08 - 2003.08
Marie Norman