Marie-Oceane Adom
Fredericksburg,VA
Overview
1
1
year of professional experience
Work History
Merchandise Associate
TJX Companies
Fredericksburg, VA
03.2021 - 08.2021
- Transported merchandise to the floor and restocked shelves, racks, and bins.
- Greeted, serviced, and thanked all customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Created attractive displays to promote merchandise.
- Built end caps and aisle displays to highlight products and support the latest promotions.
- Monitored inventory levels and kept adequate stock in product displays on the sales floor.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
Restaurant Staff Member
Burger Busters Inc.
Fredericksburg , VA
06.2020 - 12.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept registers accurate through correct billing, payment processing, and cash management practices.
- Replenished food items, paper products, and canned goods to keep the pantry well-stocked during busy periods.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Understood restaurant menu, limited-time offers, and promotions to answer guest questions.
Education
High School Diploma -
Germanna Community College
Locust Dale, VA05.2023
High School Diploma -
Chancellor High School
Fredericksburg, VA05.2021
Skills
- Fluent in french
- Loyalty Programs
- Theme and Color Selection
- New Display Creation
- Promotional Effectiveness Review
- Adaptability and Flexibility
- Cash Register Operations
- Item Tagging
- Team Goals
Timeline
Merchandise Associate
TJX Companies
03.2021 - 08.2021
Restaurant Staff Member
Burger Busters Inc.
06.2020 - 12.2020
High School Diploma -
Germanna Community College
High School Diploma -
Chancellor High School