Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marie Paradine

St Augustine

Summary

Dynamic Food Service Manager with a proven track record at Lifecare Center at Jacksonville, excelling in staff leadership and customer service. Enhanced team development through comprehensive training programs, resulting in improved satisfaction and reduced turnover. Expert in food storage and inventory management, ensuring compliance with safety standards while optimizing operational efficiency.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Food Service Manager

Sla Management
08.2023 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Food Service Manager

Lifecare Center at Jacksonville
03.2020 - 06.2023
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
  • Oversaw training of more than 7 team members.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
  • Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.

Food Service Manager

St Edmonds Home for Children
06.2012 - 06.2018
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Oversaw training of more than 7 team members.
  • Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
  • Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
  • Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
  • Fostered positive team environment, resolving conflicts promptly and encouraging open communication.
  • Sustained clean and welcoming dining environment, overseeing daily cleaning routines and periodic renovations.

Food Service Manager

Ben Franklin Elementary School
10.1999 - 06.2009
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.
  • Streamlined catering services for special events, liaising with clients to ensure their needs were met efficiently and successfully executing functions from start to finish.
  • Continually sought opportunities for professional development, participating in industry conferences and workshops to stay current with best practices in food service management.
  • Improved team morale and reduced turnover by developing comprehensive training program for new hires.
  • Optimized inventory management to minimize waste, negotiating with suppliers for better pricing on bulk purchases.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Education

Diploma -

Tottenville High School
Staten Island, NY
06.1981

Skills

  • Customer service
  • Food storage
  • Staff supervision
  • Staff leadership
  • Cross-training staff
  • Team development
  • Food presentation
  • Staff motivation

Certification

Safe serve certificate

Timeline

Food Service Manager

Sla Management
08.2023 - Current

Food Service Manager

Lifecare Center at Jacksonville
03.2020 - 06.2023

Food Service Manager

St Edmonds Home for Children
06.2012 - 06.2018

Food Service Manager

Ben Franklin Elementary School
10.1999 - 06.2009

Diploma -

Tottenville High School

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