Marie Pickett
Cartersville,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
38
38
years of professional experience
Work History
MST
Lowes Home Improvment
Cartersville , GA
06.2021 - 04.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Manager
ADAIRSVILLE CLEANERS
Adairsville , GA
01.2001 - 03.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
General Manager
BUCKEYE FOODS/ BURGER KING
Acworth , GA
08.1995 - 09.2001
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Training Coordinator
Burger King
Lutz , FL
09.1986 - 09.1994
- Worked with central management to identify, plan, align and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Compiled training handbook and related course materials.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
Shift Manager
Burger King
Cartersville , GA
09.1990 - 01.1994
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FL06.1987
Skills
- MST Knowledge
- Flexible and Adaptable
- Self-Motivated
- Issue and Conflict Resolution
- Food and Beverage Management
- Financial Management
Timeline
MST
Lowes Home Improvment
06.2021 - 04.2022
Manager
ADAIRSVILLE CLEANERS
01.2001 - 03.2021
General Manager
BUCKEYE FOODS/ BURGER KING
08.1995 - 09.2001
Shift Manager
Burger King
09.1990 - 01.1994
Training Coordinator
Burger King
09.1986 - 09.1994
High School Diploma -
Land O' Lakes High School
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