Marie Pierre
North Miami,FL
Summary
Personable and compassionate nursing student at Barry University with hands-on clinical experience and a strong foundation in patient care, healthcare principles, and basic nursing procedures. Possesses a solid understanding of medical terminology, medication administration, patient assessment, and documentation. Proficient in EMR systems (Epic, Cerner) and skilled in both clinical and administrative tasks. Background in customer service and hospitality with proven ability to multitask, communicate effectively, and work collaboratively in fast-paced healthcare environments. Committed to delivering safe, high-quality, and culturally competent care to positively impact patient outcomes. BLS certified.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Miami Beach Jewish Community Center
05.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Cashier
Publix
04.2023 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Front Service Clerk
Publix
04.2022 - 03.2025
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
Education
Bachelor of Science - Nursing
Barry University
Miami Shores, FL12-2026
Skills
- Vital Signs Monitoring (BP, HR, RR, Temp, O2 Sat)
- Medication Administration (Oral, IM, SubQ, Topical)
- Foley Catheter & NGT Insertion and Care
- Wound Care & Dressing Changes
- Blood Glucose & Insulin Administration
- Head-to-Toe Physical Assessment
- Infection Control & PPE Use (Standard/Isolation Precautions)
- Patient Hygiene & Mobility Assistance
- Accurate Documentation (EMR: Epic, Cerner, Paper Charting)
- Basic Life Support (BLS Certified)
Clinical Skills
- HIPAA guidelines
- Customer Service
- Time Management
- Attention to Detail
- Appointment Scheduling
- Data Entry
- Communication (Verbal & Written)
- Listening Skills
- Hospitality Services
- Administrative Support
Administrative & Interpersonal Skills
Certification
- Basic Life Support (BLS) – American Heart Association, Expires 02/2027
- Head-to-Toe Physical Assessment Competency – Barry University, Completed 04/29/2025
- Wound Care & Dressing Changes Competency – Barry University, Completed 06/12/2025
- Donning Sterile Gloves Competency – Barry University, Completed 06/12/2025
- Indwelling Urinary (Foley) Catheter Insertion Competency – Barry University, Completed 06/12/2025
- Medication Administration & Safety Competency – Barry University, Completed 06/12/2025
LANGUAGES
Haitian Creole: Native
English: Bilingual
French: Intermediate
Timeline
Front Desk Receptionist
Miami Beach Jewish Community Center
05.2025 - Current
Cashier
Publix
04.2023 - 03.2025
Front Service Clerk
Publix
04.2022 - 03.2025
Bachelor of Science - Nursing
Barry University
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