Marie Pineda
Summary
Attending Grand Canyon University and studying Business in Hospitality Management. Responsible and ambitious student seeking experiences and opportunities to grow my knowledge and skill set. A positive individual who enjoys building relationships and connecting with others.
Overview
2
2
years of professional experience
Work History
Housekeeping Management Intern
Marriott Maui Ocean Club
05.2023 - 08.2023
- Evaluated customer needs and feedback to drive product and service improvements.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Exhibited professionalism at all times when interacting with guests or colleagues
- Improved guest satisfaction by consistently maintaining a clean and organized environment in guest rooms and common areas.
- Completed an innovation idea project that will be utilized in the future by the housekeeping department
Barista
Starbucks
08.2021 - 08.2022
- Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Server
Island Cream Co
04.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Pharmacy Technician Intern
CVS Pharmacy
02.2022 - 05.2022
- Utilized excellent attention to detail when counting pills or measuring liquid medications for precise dosages per pharmacist instructions.
- Provided backup support to front-end staff when necessary, assisting with cashier duties or handling customer inquiries at the pharmacy counter.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Education
High School Diploma -
Lahainaluna High School
Lahaina, HI05.2022
Skills
- Multitasking and Organization
- Interpersonal and Social Skills
- Job Shadowing
- Quick Learner
- Administrative Tasks
- Attention to Detail
- Creativity and Innovation
- Time Management
- Flexible and Adaptable
- Teamwork and Collaboration
Timeline
Housekeeping Management Intern
Marriott Maui Ocean Club
05.2023 - 08.2023
Pharmacy Technician Intern
CVS Pharmacy
02.2022 - 05.2022
Barista
Starbucks
08.2021 - 08.2022
Server
Island Cream Co
04.2021 - 08.2022
High School Diploma -
Lahainaluna High School
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