Analytical Dental Insurance Coordinator offering 8 years of experience within fast-paced, high volume environments. Highly competent in efficiently verifying, coordinating and processing insurance payments. Skilled in quickly resolving issues and liaising between insurance providers, companies and policyholders.
• Established and maintained effective working relationships with dentists and other team members, including dental assistants, hygienists, and front desk staff members.
• Prepared and submitted claims for expenses incurred during treatment.
• Coordinated the appointment schedule with other staff members to ensure that there are enough open slots available to meet patient demand and practice goals.
• Leveraged multi-line phone system to answer and transfer calls to staff members
• Run daily, weekly, monthly, quarterly, yearly financial and practice analysis reports
• Collect, post, and delegate patient fees for service as well as correctly distribute electronic and paper EOB claim payments to patient ledger.
Determined fees for services provided by the practice, including performing initial consultations for new patients and submitting treatment plans to insurance companies for review.
• Coordinated the appointment schedule with other staff members to ensure that there are enough open slots available to meet patient demand and practice goals.
• Optimized office policies, meeting internal needs while upholding organizational standards.
• Leveraged multi-line phone system to answer and transfer calls to staff members
• Run daily, weekly, monthly, quarterly, yearly financial and practice analysis reports
• Collect, post, and delegate patient fees for service as well as correctly distribute electronic and paper EOB claim payments to patient ledger.
• Optimized office policies, meeting internal needs while upholding organizational standards.
• Established and maintained effective working relationships with dentists and other team members, including dental assistants, hygienists, therapists, and front desk staff members.
• Prepared and submitted claims for expenses incurred during treatment, such as materials that are used for procedures.
• Determined fees for services provided by the practice, including performing initial consultations for new patients and submitting treatment plans to insurance companies for review.
• Coordinated the appointment schedule with other staff members to ensure that there are enough open slots available to meet patient demandand practice goals.
• Leveraged multi-line phone system to answer and transfer calls to staff members.
• Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.
• Established and maintained effective working relationships with dentists and other team members, including dental assistants, hygienists, therapists, and front desk staff members
• Prepared and submitted claims for expenses incurred during treatment, such as materials that are used for procedures
• Determined fees for services provided by the practice, including performing initial consultations for new patients and submitting treatment plans to insurance companies for review
• Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.
• Prepare examination and surgical rooms by sterilizing instruments and moving equipment into place, assist in updating and maintaining client dental records, perform routine dental cleanings and assist in the performance of more complicated surgical procedures, provide support to dentists, surgeons and staff as needed, Offer patients advice and materials necessary to maintain good dental health, Prevent the spread of infection and disease by maintaining a surgically clean work environment.
• Confirm appointments, utilize voice messaging system, fax and write correspondences, verify insurance information, Assist in Special Needs cases, Check-in lab cases, schedule pick-ups of lab cases, Insert patient information into Eaglesoft Dental Software.
• Instrument sterilization, Utilization of CEREC, Seat over- flow patients, confirm appointments, Fax and write correspondences, Verify insurance information. Check-in lab cases, input patient information into Eaglesoft Dental Software, receive patient payment for treatment, Complete patient payroll deduction paperwork, Schedule referred patients, Complete OR Consent forms and scheduling.
• Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.
• Sent and received authorized physician orders from various medical facilities.