Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Marie Powell

West Columbia

Summary

Analytical Dental Insurance Coordinator offering 8 years of experience within fast-paced, high volume environments. Highly competent in efficiently verifying, coordinating and processing insurance payments. Skilled in quickly resolving issues and liaising between insurance providers, companies and policyholders.

Overview

7
7
years of professional experience

Work History

Practice Manager of Operations

Heartland Dental
01.2024 - Current
  • Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
  • Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
  • Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
  • Optimized office policies, meeting internal needs while upholding organizational standards.
  • Leveraged multi-line phone system to answer and transfer calls to staff members.
  • Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.

Temp Insurance Coordinator/ Front Office

Columbia Dental Care
09.2023 - 01.2024

• Established and maintained effective working relationships with dentists and other team members, including dental assistants, hygienists, and front desk staff members.

• Prepared and submitted claims for expenses incurred during treatment.

• Coordinated the appointment schedule with other staff members to ensure that there are enough open slots available to meet patient demand and practice goals.

• Leveraged multi-line phone system to answer and transfer calls to staff members

• Run daily, weekly, monthly, quarterly, yearly financial and practice analysis reports

• Collect, post, and delegate patient fees for service as well as correctly distribute electronic and paper EOB claim payments to patient ledger.

Temp Front Office Lead/ Insurance Coordinator

Garners Ferry Dentistry
06.2023 - 09.2023

Determined fees for services provided by the practice, including performing initial consultations for new patients and submitting treatment plans to insurance companies for review.

• Coordinated the appointment schedule with other staff members to ensure that there are enough open slots available to meet patient demand and practice goals.

• Optimized office policies, meeting internal needs while upholding organizational standards.

• Leveraged multi-line phone system to answer and transfer calls to staff members

• Run daily, weekly, monthly, quarterly, yearly financial and practice analysis reports

• Collect, post, and delegate patient fees for service as well as correctly distribute electronic and paper EOB claim payments to patient ledger.

Office Manager

Arsenal Hill Dentistry
07.2022 - 01.2023

• Optimized office policies, meeting internal needs while upholding organizational standards.

• Established and maintained effective working relationships with dentists and other team members, including dental assistants, hygienists, therapists, and front desk staff members.

• Prepared and submitted claims for expenses incurred during treatment, such as materials that are used for procedures.

• Determined fees for services provided by the practice, including performing initial consultations for new patients and submitting treatment plans to insurance companies for review.

• Coordinated the appointment schedule with other staff members to ensure that there are enough open slots available to meet patient demandand practice goals.

• Leveraged multi-line phone system to answer and transfer calls to staff members.

• Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.

Practice Admnistrator

Major Family Dentistry
02.2021 - 07.2022

• Established and maintained effective working relationships with dentists and other team members, including dental assistants, hygienists, therapists, and front desk staff members

• Prepared and submitted claims for expenses incurred during treatment, such as materials that are used for procedures

• Determined fees for services provided by the practice, including performing initial consultations for new patients and submitting treatment plans to insurance companies for review

• Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.

Temp Dental Assistant/ Administrative Assistant

Motivated Dental Solutions
10.2017 - 04.2021

• Prepare examination and surgical rooms by sterilizing instruments and moving equipment into place, assist in updating and maintaining client dental records, perform routine dental cleanings and assist in the performance of more complicated surgical procedures, provide support to dentists, surgeons and staff as needed, Offer patients advice and materials necessary to maintain good dental health, Prevent the spread of infection and disease by maintaining a surgically clean work environment.

• Confirm appointments, utilize voice messaging system, fax and write correspondences, verify insurance information, Assist in Special Needs cases, Check-in lab cases, schedule pick-ups of lab cases, Insert patient information into Eaglesoft Dental Software.

Doctor Scheduling Coordinator

Crowns Now Family Dentistry
10.2017 - 02.2021

• Instrument sterilization, Utilization of CEREC, Seat over- flow patients, confirm appointments, Fax and write correspondences, Verify insurance information. Check-in lab cases, input patient information into Eaglesoft Dental Software, receive patient payment for treatment, Complete patient payroll deduction paperwork, Schedule referred patients, Complete OR Consent forms and scheduling.

• Created, prepared, and executed treatment plans with patients to include estimating insurance benefits, outsource financing, and submitting pre-determinations to insurance companies.

• Sent and received authorized physician orders from various medical facilities.

Education

Bachelor of Science (B.S.) In Healthcare Management -

University of Phoenix
Phoenix, Arizona
05.2023

Dental Assisting Certificate - Dental Assisting

Carolina Career School
Lexington, SC
01.2016

High School Diploma -

Aiken High School
Aiken, South Carolina
06.2009

Skills

  • Eaglesoft
  • Dentrix
  • SoftDent
  • Open Dental software
  • Policy and Procedure
  • Billing and Collections

Skills

  • Dental Terminology
  • Team Management

Timeline

Practice Manager of Operations

Heartland Dental
01.2024 - Current

Temp Insurance Coordinator/ Front Office

Columbia Dental Care
09.2023 - 01.2024

Temp Front Office Lead/ Insurance Coordinator

Garners Ferry Dentistry
06.2023 - 09.2023

Office Manager

Arsenal Hill Dentistry
07.2022 - 01.2023

Practice Admnistrator

Major Family Dentistry
02.2021 - 07.2022

Temp Dental Assistant/ Administrative Assistant

Motivated Dental Solutions
10.2017 - 04.2021

Doctor Scheduling Coordinator

Crowns Now Family Dentistry
10.2017 - 02.2021

Dental Assisting Certificate - Dental Assisting

Carolina Career School

High School Diploma -

Aiken High School

Bachelor of Science (B.S.) In Healthcare Management -

University of Phoenix
Marie Powell