Financial Management Analyst with the IRS, adept at cash flow management and organizational development. Successfully trained technicians, enhancing invoice processing efficiency. Leveraged advanced Excel skills to streamline operations and fostered strong relationships within the team, ensuring effective issue resolution and procedural updates.
Provided technicians with assistance on resolving complex issues.
Assigned daily workload to appropriate technician.
Reviewed and updated procedures when needed.
Trained new technicians on procedures for processing invoices and making payments.
Acted as manager when needed.