MARIE R COLIN
Pembroke pines,FL
Summary
Dynamic and results-driven Certified Case Manager and Registered Nurse with over a decade of experience in acute care, primary care, behavior health, home health, and telephonic case management. Proven track record of significantly reducing hospital readmissions and enhancing patient outcomes through strategic care coordination and comprehensive discharge planning. Expertise in applying evidence-based guidelines to manage complex, chronic, and high-risk patient populations while fostering collaborative relationships with healthcare providers, staff, patients, and families to minimize unnecessary readmissions and emergency room visits. Committed to delivering exceptional patient-centered care that promotes health, well-being, and overall quality of life.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN Care Coordinator
Conviva/Humana Inc
02.2021 - Current
- Working with the Senior population and Mental health.
- Managing a caseload of 50+ Senior patients with complex, co-occurring medical and behavioral health conditions. Working with different providers who are working in different healthcare settings such as Hospital, SNF, LTAC for safe discharge planning, to prevent unnecessary ER visits and readmission.
- Telephonic interactions with members, assess and evaluate member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources for the care and wellbeing of members.
- Employ a variety of strategies, approaches, and techniques to manage members physical, environmental, and psycho-social health issues.
- Identify and resolve barriers that hinder effective care.
- Ensure patients are progressing towards desired outcomes by continuously monitoring care through assessments and/or evaluations.
- Create patients care plans.
- Ensure all patients receive proper education, resources, and referrals for necessary and continuity of care.
- Monitored quality metrics and adjusted care strategies to meet regulatory standards and improve service delivery.
- Coordinated care plans to enhance patient outcomes and streamline healthcare services.
- Implemented evidence-based practices to improve patient engagement and adherence to treatment protocols.
- Collaborated with multidisciplinary teams to ensure comprehensive patient assessments and interventions.
- Advocated for patients by facilitating access to resources, referrals, and community support services.
- Developed training materials for new staff on care coordination processes and system navigation tools.
RN Hospice Case Manager
Seasons Hospice and Palliative Care
10.2016 - 01.2021
- Evaluated patients for hospice appropriateness, e.g. medical records review as requested.
- Obtain agreement for admission of referred patients and families who meet admission criteria.
- Managed an active caseload of 20-35 terminally ill patients, providing comprehensive, personalized care plans to enhance quality of life.
- Conduct assessments for Palliative/End-of-Life Care, Pain & Symptom Management, Wound Care.
- Ensuring the complete satisfaction of patients and families, promptly and effectively addressing all concerns.
- Provided comprehensive patient assessments to develop individualized care plans.
- Administered medications and monitored patient responses, ensuring safety and compliance with protocols.
- Educated patients and families on disease management, treatment options, and end-of-life decisions.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Advocated for patient needs within healthcare teams, ensuring quality care delivery aligned with organizational standards.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
RN
Metropolitan Hospital
FL
08.2013 - 10.2015
- Experienced in providing general patient care.
- Delivered skill-nursing care in routine/stressful periods at the highest standard of excellence.
- Retrieved physical needs, monitored patients’ physical conditions, administered medications as prescribed.
- Documented and recorded patients’ health status and nursing care.
- Participated in inter-disciplinary nursing team meetings to improve policies/procedures and to ensure adherence to safety procedures.
- Delivered comprehensive patient care, ensuring safety and comfort during recovery.
- Collaborated with interdisciplinary teams to develop and implement effective care plans.
- Streamlined medication administration processes, enhancing efficiency in patient treatment protocols.
- Led initiatives to improve infection control practices, fostering a safer hospital environment.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science in Nursing -
Chamberlain College
01-2015
Associate Degree - Nursing
01-2012
Licensed Practical Nurse -
M
01-2008
Skills
- Flexible and adapted easily to change of environment
- Advocate for patient rights, strive to understand a patient’s needs and concerns
- Maintain critical thinking skills essential to providing competent and dignified patient care
- Personable with a positive attitude, interface well with patients, families and staff
- Demonstrating superior abilities in direct patient care, treatment plans and administration, and compassionate patient / family support
- Holding a Bachelor of Science in Nursing as well as a current RN license in the state of Florida/Compact
- CCM certification
- Working with multiple electronic systems including Smart Sheets/Excel, CGX, Epic, ECW, Athena, Salesforce, Outlook
Accomplishments
- Certified Case Manager.
Certification
- Bachelor of Science in Nursing – Chamberlain College of Nursing
- Registered Nurse - Florida Board of Nursing/Compact license.
- Certified Case Manager.
Languages
English
Native or Bilingual
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
RN Care Coordinator
Conviva/Humana Inc
02.2021 - Current
RN Hospice Case Manager
Seasons Hospice and Palliative Care
10.2016 - 01.2021
RN
Metropolitan Hospital
08.2013 - 10.2015
Associate Degree - Nursing
Bachelor of Science in Nursing -
Chamberlain College
Licensed Practical Nurse -
M