Marie Ritchie

• Enhanced student orientation experience by organizing interactive activities and icebreakers.
• Ensured student success by providing resources, guidance, and support throughout the orientation process.
• Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
• Took calls and answered questions about the organization from parents and students. Managed paperwork; printing, organizing, and filling out.
• Held a position of leadership and demonstrated flexibility in a faced paced environment while keeping up a good attitude.
• Worked overnight and on call positions while maintaining an positive and uplifting energy with staff and students.
• Attended training workshops involving learning about safety measures; fire safety, cpr, etc.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.

• Prepared and served coffee, espresso drinks, blended coffees and teas.

• Operated cash register, memorized register interface.

• Maintained calm demeanor during high-volume periods and special events.

• Memorized official and off-menu coffee and tea preparations. Described menu items to customers and suggested products based on stated preferences.

• Maintained clean and organized workspace, enabling coworkers to locate resources and product.

• Greeted guests with pleasant smile and superior customer service