Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Rooney

Naples,FL

Summary

I have been working since I was 16 years old and could drive. My first job was a switchboard operator with approximately 300 lines. I then went into customer service jobs. I am great with people. I spent 42 years in the swimming pool business with my husband. When we closed our business we left 59,381 satisfied customers. I retired for a year and went stir crazy. So now I am looking for a job. Authorized to work in the US for any employer Organized Typist with excellent administrative skills. Proficient in filing, alphabetizing and working with customers. Possesses understanding of operation of office equipment and programs.

Overview

51
51
years of professional experience

Work History

Receptionist/Switchboard-Customer Service-Dispatch

Dig M Installers Inc
Levittown, PA
01.1979 - 05.2019
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Resolved customer problems and complaints.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.
  • Kept records in CRM to maintain customer data.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

Switchboard Operator/Receptionist * Statistical Typist

Earle M. Jorgensen Company
Langhorne, PA
01.1975 - 01.1979
  • Performed clerical work such as sorting mail, restocking supplies and typing documents.
  • Trained and mentored new PBX operations employees.
  • Connected callers with appropriate professional, department or business.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Operated digital paging system to notify recipients of incoming calls.

Secretary, File Clerk etc

Kelly Services
Levittown, PA
01.1972 - 01.1975
  • Was sent out to companies that needed temporary services.
  • Secretary, Switchboard, Receptionist, Statistical Typist, Accounts Payable, Accounts Payable, File Clerk, anything companies needed temps for.

Switchboard Operator/Receptionist

Milford Hospital
Milford, DE
01.1967 - 01.1969
  • Accounts Payable / Accounts Receivable All Office Equipment.
  • Operated switchboard and routed incoming calls to appropriate departments.
  • Operated digital paging system to notify recipients of incoming calls.
  • Trained and mentored new PBX operations employees.
  • Documented messages and forwarded to correct individual.

Customer Service * Switchboard Operator * File Clerk, Switchboard Operator/Receptionist

Bickley Furnaces
Philadelphia, PA
01.1966 - 01.1967
  • Connected callers with appropriate professional, department or business.
  • Performed clerical work such as sorting mail, restocking supplies and typing documents.
  • Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
  • Received incoming calls and paged individuals and departments over PA system.

Receptionist/Switchboard * Accounts Payable & Recd

Daly Roberts
Levittown, PA
01.1965 - 01.1966
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Resolved customer problems and complaints.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.

Education

12th Grade - General/Business

Neshaminy High School

Skills

    Multitasking abilities

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Timeline

Receptionist/Switchboard-Customer Service-Dispatch

Dig M Installers Inc
01.1979 - 05.2019

Switchboard Operator/Receptionist * Statistical Typist

Earle M. Jorgensen Company
01.1975 - 01.1979

Secretary, File Clerk etc

Kelly Services
01.1972 - 01.1975

12th Grade - General/Business

Neshaminy High School

Switchboard Operator/Receptionist

Milford Hospital
01.1967 - 01.1969

Customer Service * Switchboard Operator * File Clerk, Switchboard Operator/Receptionist

Bickley Furnaces
01.1966 - 01.1967

Receptionist/Switchboard * Accounts Payable & Recd

Daly Roberts
01.1965 - 01.1966

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Marie Rooney