Marie Ryan
Arnold,MO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Special Education Paraprofessional
Kelly Services
Maryland Heights, MO
04.2023 - Current
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Implemented behavior management strategies designed by special education staff members.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Instructed small groups of students in alphabet, shapes and color recognition.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Youth Specialist/Youth Group Leader
Social Services
Hillsboro, MO
06.2016 - 01.2020
- Facilitated group sessions focusing on topics such as conflict resolution, self-esteem building.
- Provided feedback on individual actions, behaviors and verbal responses.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Followed treatment guidelines and intervened in crisis situations.
- Provided crisis intervention services when necessary.
- Kept youth safe and secure at facility and in public.
- Coordinated referrals to community resource programs to provide additional and specialized support for youth.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials, and educators.
- Developed and implemented skill-building activities to build students' abilities.
- Assisted in coordinating services such as health care, mental health counseling, tutoring, as needed.
- Completed formal and informal [Type] assessments to identify special needs.
- Developed relationships with families through home visits and outreach efforts.
- Assisted in developing and implementing individualized service plans for youth.
- Participated in training programs designed to improve knowledge of relevant topics.
- Implemented behavior management techniques to encourage appropriate behavior from participants.
- Provided guidance and support to youth regarding educational, behavioral, social, and emotional issues.
- Organized recreational activities that promoted positive development among participants.
- Created an environment conducive to learning by establishing clear expectations.
- Planned and led activities with varied focus such as outdoor exploration, education and crisis intervention.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
General Manager
Mr C's Ice Cream Emporium
Ballwin, MO
09.2010 - 10.2015
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Supervised employees through planning, assignments, and direction.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Education
Bachelor of Arts - Pre-Law
Saint Louis University
St Louis, MO12-1995
Associate of Arts - Communications
St Louis Community College
Kirkwood, MO09-1993
Skills
- Computer Skills
- Public Speaking
- Google Drive
- Customer Relations
- Microsoft Word
- Analytical Thinking
- Calm Under Pressure
- Flexible and Adaptable
- Friendly, Positive Attitude
- Social Perceptiveness
- Project Planning
- Critical Thinking
- Customer Service
- First Aid/CPR
- Organization and Time Management
- Self-Directed
- Analytical
Timeline
Special Education Paraprofessional
Kelly Services
04.2023 - Current
Youth Specialist/Youth Group Leader
Social Services
06.2016 - 01.2020
General Manager
Mr C's Ice Cream Emporium
09.2010 - 10.2015
Bachelor of Arts - Pre-Law
Saint Louis University
Associate of Arts - Communications
St Louis Community College