Golf, Pickle Ball, Swimming, Gardening, Hiking
MARIE SEDIVY
Management
Cupertino,CA
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Experienced Manager with over 30 years of success. Excellent reputation for resolving problems and improving customer satisfaction. Recognized consistently for performance excellence and contributions to success.
Overview
30
30
years of professional experience
Work History
Steam Science Instructor
Shoreline Lake Summer Camp
Mountain View , California
05.2024 - 08.2024
- Utilized various instructional techniques such as hands-on experiments, demonstrations, and multimedia presentations to enhance student engagement in scientific concepts.
- Cultivated a positive work culture that encouraged teamwork, creativity, and innovation among students and staff.
- Collaborated with colleagues to develop interdisciplinary lesson plans, enhancing the overall educational experience.
Steam Science Instructor
Shoreline Lake Summer Camp
Mountain View , California
06.2023 - 08.2023
Customer Service Agent
Goodyear Fleet HQ
10.2021 - 09.2022
- Provided primary customer assistance to Truck companies when truck would breakdown anywhere in US or Canada
- Call and contract Tire Service assistance to Truck within designated time frame
- Facilitated communications between customers and field personnel to answer questions or resolve concerns
- Adhered to company policies and scripts to achieve call-time and quality standards
- Attended telephone skills and program information training sessions to boost aptitude
- Resolved over 30 customer issues per shift by researching and exploring answers implementing solutions and escalating unresolved problems to upper management
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Day Camp Director
Shoreline Lake Summer Camp
Mountain View , California
07.2021 - 09.2021
- Handled administrative and business management needs for busy day camp.
- Supervised campers and team safety issuing clear directives for ideal behaviors and required monitoring strategies.
- Maintained fun, learning-focused atmosphere of 125 campers and 40 staff by smoothly handling conflicts and communicating to appropriate individuals.
- Shoreline camp has heavy emphasis on boating which included classes in sailing, kayaking, canoeing and wind surfing.
Co-Owner Car and Truck Rental Franchise
Avis Budget Group Inc.
11.2007 - 03.2021
- Owned and operated
- Managed staff of 6-15 depending on economy
- Handled entire budget
- Increased Sales from $40K to 1.5 Million - 375% increase in 2 years
- Worked with customers to understand needs and provide excellent service
- Awards received: Highest Percentage of repeat customers; #1 in Counter Sales; Highest percentage of increased Sales
Manager of Hickey Pool
City Of Russellville
05.2006 - 09.2008
- Managed team of 9; Overseeing hiring, training and operations
- Responsible for health, safety and welfare of all pool patrons
- Created safe , friendly and fun environment for all patrons
- Oversee pool maintenance and water chemistry
- Increased sales - 1st profit generated in 17 years
Substitute Teacher
Russellville School District
08.2006 - 10.2007
- Substitute teacher for all classes and grade levels
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Garden Golf Pro Staff
Grandview Lodge
Nisswa , Minnesota
05.1999 - 10.2005
Vacation Consultant
Cragun's Legacy Golf Courses
Brainerd , Minnesota
01.2000 - 08.2001
Onsite Operations Manager
Causeway on Gull Resort
Lakeshore , MN
05.1987 - 09.1996
Outdoor Education/Recreation Program Specialist
Camp Confidence
Brainerd , Minnesota
01.1985 - 10.1987
- Organized, implemented and lead activities for groups with mental and physical handicaps in an outdoor camp setting.
- Water Front Director
- Supervised part-time staff and volunteers.
Education
Bachelor of Arts - Recreation/Sociology
University of Minnesota - Twin Cities
Minneapolis, MN05.1980
Skills
- Business Planning
- Staff Management
- Problem Solving
- Self Driven
- Team Player
- Office and Staff Streamlining
- Differential Instruction
- Special Education
- Teaching/Tutoring
- Progress Reporting
Interests
Quote
"A Smile is the Shortest Distance Between Two People."
Unknown
Timeline
Steam Science Instructor
Shoreline Lake Summer Camp
05.2024 - 08.2024
Steam Science Instructor
Shoreline Lake Summer Camp
06.2023 - 08.2023
Customer Service Agent
Goodyear Fleet HQ
10.2021 - 09.2022
Day Camp Director
Shoreline Lake Summer Camp
07.2021 - 09.2021
Co-Owner Car and Truck Rental Franchise
Avis Budget Group Inc.
11.2007 - 03.2021
Substitute Teacher
Russellville School District
08.2006 - 10.2007
Manager of Hickey Pool
City Of Russellville
05.2006 - 09.2008
Vacation Consultant
Cragun's Legacy Golf Courses
01.2000 - 08.2001
Garden Golf Pro Staff
Grandview Lodge
05.1999 - 10.2005
Onsite Operations Manager
Causeway on Gull Resort
05.1987 - 09.1996
Outdoor Education/Recreation Program Specialist
Camp Confidence
01.1985 - 10.1987
Bachelor of Arts - Recreation/Sociology
University of Minnesota - Twin Cities
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