MARIE SHEPARD
FINANCIAL CLEARANCE REP
FORT WASHINGTON,MD
Summary
Seeking new employment opportunities to leverage and implement my knowledge, skills, and abilities. Delivering high quality performances and professionalism into daily operational tasks and activities. Looking for a professional position to grow my knowledge, skills, and experiences.
Overview
28
28
years of professional experience
Work History
Registration/Admission Representative II – Bed Management
Washington Hospital Center
10.1997 - Current
- Communicate with the Bed Management team to coordinate bed assignments in a timely manner.
- Conduct interviews to gather demographic and insurance information and obtain a signature onto patient consent and release forms, while requesting and retrieving records.
- Accurately perform data entry to enter and update systems and logs when beds are assigned in bed tracking systems and maintained patient’s records and an account of hospital’s census.
- Obtain, process, and expedite hospital bed assignment requests from internal sources such as Emergency Services and clinics and from external physician offices and medical facilities based on criteria.
Financial Clearance Representative
Washington Hospital Center
10.1997 - Current
- Managed financial clearance aspects for patients and obtained pre-certification/authorization for non/scheduled services prior to admission or outpatient procedure.
- Entered pre-registration documents and activities results into the registration system for scheduled patients, while contacting patients by telephone or in-person to retrieve and verify demographic and insurance information and relaying liability and pre-arrival instructions.
- Informed patients on insurance coverage and requirements, available resources, and hospital billing processes and established contract agreements with patients for outstanding balances.
- Obtained ICD-9/HCPCS and CPT-4 codes from the appropriate persons for billing or to estimate charges for self-pay patients and ensured all denial or appeal codes was entered into the billing systems accurately.
Systems Operator
Washington Hospital Center
10.1997 - Current
- Utilized application operator programs, formatted laboratory computer systems, monitored all software for discrepancies, and rebooted, restarted, and shutdown laboratory computer systems.
- Troubleshot run sessions and hardware and application software, while performing routine maintenance on laboratory systems hardware and system back-ups from disk to tape.
Equipment Technician
Washington Hospital Center
10.1997 - Current
- Maintained cleanliness and sanitation of surgical equipment and delivered instrumentation, supplies, specimens, x-rays, lab reports, and other supplies and equipment.
- Performed inventory management procedures to maintain knowledge of available supplies to assure an adequate amount of supplies, placed orders to replenish stock, and replaced stock to ensure on-hand product availability.
Education
High School Diploma - undefined
Smart Horizons
Certificate - Hospitality & Leisure
Smart Horizons Career Online Education
Skills
- Professionalism
- Excellent Communication
- Adaptability
- Patient Service
- Data Entry
- Documentation Management
- Billing
- Record Management
- Data Collection
- Financial Experience
- Inventory Management
- Customer Service
- Systems Operations
- Equipment Maintenance
- Database Management
- Insurance Verification
- HDX
- IDX
- MEDCONNECT
Certification
Hospitality
Timeline
Registration/Admission Representative II – Bed Management
Washington Hospital Center
10.1997 - Current
Financial Clearance Representative
Washington Hospital Center
10.1997 - Current
Systems Operator
Washington Hospital Center
10.1997 - Current
Equipment Technician
Washington Hospital Center
10.1997 - Current
High School Diploma - undefined
Smart Horizons
Certificate - Hospitality & Leisure
Smart Horizons Career Online Education